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With a Prepaid Account, you can top up your balance manually or with auto top up.
Auto top up
With auto top up, when your balance drops below your auto top up trigger, your linked payment method (bank account or payment card) tops up your account automatically. You can decide how much gets added ($10 minimum) and how low your balance must be before the auto top up payment is triggered ($5 minimum). Your auto top up amount needs to be enough to cover future toll road travel. Make sure your payment details are correct and up to date, so your trips are covered.
Manual top up
With manual top up, you can add credit to your account whenever you want. Just make sure you have enough credit before you travel to cover the cost of any trips you make. To help, you can set a low balance reminder to notify you when your credit’s getting low.
It’s worth noting:
If you top up your Prepaid Account balance manually, you’ll need to keep an eye on your balance and top up your account so you’re covered for travel. Otherwise, your account may be suspended and you could be charged additional fees. You can set a low balance alert to remind you when your balance is getting low and it's time to top up.
Before you travel, it’s important to make sure you have enough credit in your account to cover the cost of any toll road trips you make.
A convenient way to do this is to set up auto top up. With auto top up, when your balance drops below your top up trigger amount, we'll automatically charge your preferred payment method (bank account or payment card). If the payment is successful, the set top up amount is added to your account to cover your trips.
But if you prefer to top up your account manually, here’s how to do it: