When overdue payments on a Linkt account aren't made, your account will be suspended. This means you won't be covered for your toll road travel.
You can reactivate a suspended account by paying the outstanding amount.
If your account is suspended, we may also try to contact you with your preferred contact method (email or SMS).
Find out how you can reactivate your suspended account.
If you travel while your account is suspended, you'll receive a toll invoice for any trips you make during that time, which includes additional admin fees. Toll invoices can take up to 4 weeks to arrive in the mail.
It's important to pay for your toll invoice before the due date so that you avoid being charged further fees. If you don't pay by the due date, you'll receive a final toll invoice reminder, which includes an increased admin fee.
If the toll invoice remains unpaid by the due date, the vehicle's owner may be issued with an infringement notice from Victoria Police. This includes an infringement penalty charge of $184.92 for each day of travel listed on the original toll invoice.
Taxis can access Melbourne Airport holding areas with an active Prepaid Account or Commercial Account and a working tag.
To access the airport taxi holding areas, you need to make sure:
You need a tag to access taxi pick-up and drop-off areas at the airport. Make sure your tag is installed and working with our tag health check.
Order or replace a tag:
If you have overdue payments, your account will be suspended. This means you won't be covered for toll road travel.
If you travel while your account is suspended, you'll receive a toll invoice for any trips you make during that time. Toll invoices include additional admin fees and can take up to 4 weeks to arrive in the mail.
To avoid a suspended account:
To reactivate a suspended account: