A Road Pass is a simple way to pay for short-term Queensland toll road use. A pass can be opened for 1 day, 30 days or anything in between.
You can also backdate your pass by up to 5 days to pay for trips you’ve already taken.
To open a pass online you’ll need a licence plate number, your credit card and a few personal details.
We use your licence plate number to identify your vehicle as it passes through a toll point and charge these tolls to your credit card.
When you first buy your pass, we take a $1.00 security payment to ensure your credit card is valid. This is added to your pass as toll credit.
The total amount you’ll pay will depend on the toll road charges you incur for the duration of the pass. You will pay the cost of any tolls plus a video matching fee of $0.50 for each trip.
When opening a road pass you’ll need to add the licence plate number of at least one vehicle. You’ll have the option to set a start and end date for each vehicle added to your pass.
By choosing a start date in the past you can cover any travel you’ve already made in the past 5 days.
If you think you might use a toll road again soon it’s worth leaving the end date open, that way you’ll be covered for a full 30 days.
As well as your vehicle licence plate number and credit card details, you’ll also be asked to provide basic contact information, including your first and last names and your email address and mobile phone number.
We use this information to send you a confirmation email once your pass is up and running, and to send you a final statement once your pass expires.
We ask you to set up a username and password when you buy your road pass so that you can log in and manage your pass. You’ll be able to edit the end date, add other vehicles to the pass and review tolls and charges, when they become available.
You’ll also need to create a 6-8 digit security PIN which is used by our call centre if you ever need to call us.
Trips are automatically charged to your credit card after you travel. Most trips are processed and billed within 3 days but in some circumstances it may take a little longer.
We may take a final credit card payment 21 days after your road pass has closed to cover any tolls and fees for trips that took longer to process.
If no travel is made using your pass, the $1.00 security payment will be refunded to you approximately 21 days after your pass ends.
Your road pass needs to be open and have at least one licence plate number registered to it before tolls can be associated with your pass.
You’ll be able to see your trips on the trip history page after logging into your pass online.
A Road Pass allows you to travel on any toll roads in Queensland.
If you're not sure what you need, try our product selector.
A Road pass can be valid for up to 30 days. If you’ve set your Road Pass to expire before the full 30 day period and change your mind, you can extend the end date to cover the full 30 day period. For example, if you originally set up your pass for 10 days, you can extend it for another 20 days.
You can change the end date of your Road Pass by changing the end date of the vehicles linked to your pass. Simply follow these steps:
If you have set your pass for less than 30 days, it will expire on your set end date. Otherwise, your pass will expire 30 days from the start date. If you plan to use toll roads regularly, consider opening an account.
You can add more vehicles to your Road Pass by logging in to your account.
When you first open a Road Pass, you must add at least one vehicle. After you’ve set up your pass you can add as many vehicles as you need. Simply select Add Vehicle from the menu and enter your vehicle’s details into the form. You'll need to provide your licence plate number, state of registration and vehicle make and model.
Your Road Pass will expire after 30 days. If you need to continue travelling, you might like to consider opening an account.
When buying a pass, you'll need your vehicle's licence plate number, make and model.
When you're travelling on a toll road, we use tolling cameras to identify your vehicle and match it to your pass. There's no need to display any documentation in your vehicle—once you've bought your pass you're ready to travel on your chosen dates.