Policies & Customer Service Agreements

        Prepaid Tag or Tagless account Customer Service Agreement

        Post-paid commercial account Customer Service Agreement

        Road pass Customer Service Agreement

        Toll credit pass Customer Service Agreement

        Financial Hardship Policy

        Direct Debit Request Service Agreement

Forms

Looking for a PDF? You can view and download the forms you need below.

    Direct debit set up request form

Nominating another driver?

    Statutory Declaration

Commercial information

    Post-paid commercial account application form

    TIM data file specification instructions

Editing, closing or transferring your account?

    Account change of details form

    Account closure form