Our customer service centre is currently experiencing significant delays due to measures undertaken to prevent the spread of Coronavirus. Limited support is available, but it will take longer than usual to respond. If your enquiry is urgent, please try a digital self-service option (Linkt website or app) first. If you’re unable to solve an urgent enquiry online, please consider chat or call us. Find out more


Customer Service Agreements

   Prepaid Tag or Tagless account Customer Service Agreement

  Post-paid commercial account Customer Service Agreement

  Road pass Customer Service Agreement

  Toll credit pass Customer Service Agreement

  Direct Debit Request Service Agreement


   Financial Hardship Policy

Application and request forms

Want to change your name, transfer or close your account?

   Account name change and transfer form
Log in to your account and choose 'Request update' if you need to change the first name, last name or title on your account, or transfer your Linkt account to someone else.

   Account closure request form
Complete and return this PDF form if you would like to close your Linkt account.

    Set up Direct Debit request form
You can set up your payment options online or complete and return this form to request Direct Debit payments.

Nominating another driver?

    Statutory Declaration form
You can nominate another driver online, or download, complete and return a Statutory Declaration form to us. Find out more about submitting a statutory declaration.

Commercial accounts

  Linkt Commercial account application
Complete and return this PDF form to begin the application process for a Linkt Commercial account.