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I recently travelled, or plan to travel

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  • What should I do if I've travelled on a toll road?

    What should I do if I've travelled on a toll road?

    If you've travelled on a Brisbane toll road, you can:

    after you travel, so long as you do so within the required time frames.

    For a pass, you have until midnight on the third day after you travelled.

    For an account, you have until midnight on the seventh day after you travelled to open an account or add a vehicle to an existing account.

    If you don't cover your travel within these time frames, you'll be charged additional fees. When this happens, a toll invoice will be sent to the vehicle’s registered owner for each trip made on a toll road more than 7 days ago. How to pay a toll invoice

    If you receive a toll invoice, you can save on fees by opening an account and transferring the toll notice to your new account.

    Read more
  • I travelled on a toll road, how do I pay?

    I travelled on a toll road, how do I pay?

    If you travel without an account or pass, the vehicle's registered owner will be issued with a toll invoice, which includes the tolls plus additional fees.

    To avoid receiving a toll invoice, you can buy a pass up to 3 days after you've travelled. 

    Alternatively, you have until midnight on the seventh day after you travelled to open a Tag or Tagless account or add a vehicle to an existing account.

    If you don't cover your travel within these time frames, a toll invoice will be sent to the vehicle's owner.

    Payment options

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  • How do I avoid getting another toll invoice?

    How do I avoid getting another toll invoice?

    Avoiding toll invoices is easy. All you need to do is make sure you have a valid pass or an active Linkt account.

    If you don't have an account

    You'll need to buy a pass. If you're a frequent user of toll roads, you might like to consider opening an account.

    If you have an account

    Avoid toll invoices by making sure your Linkt account isn't suspended, and that your tag is functioning and correctly installed. You can check your account status by logging in online or listening to your tag's beeps as you pass through a toll point. Learn more about tag beeps.

    If your account is suspended, you'll need to make the necessary payment before travelling. It's also important to make sure your vehicle information and payment details are up to date.

    Read more
  • How do I transfer a toll invoice or notice to my account?

    How do I transfer a toll invoice or notice to my account?

    You can use your account balance to pay a toll invoice or notice provided you have sufficient funds in your account. 

    If your account balance is lower than the value of your invoice or notice, you'll need to top up your account before you complete the transfer.

    To transfer, log in to your account and select Pay a toll invoice or demand notice from the menu to the right. Follow the prompts to transfer to your account.

    You'll be provided with a receipt, which you can choose to print or have emailed to you.

    Info for Sydney drivers

    If you've been issued a toll notice from the M5 South-West Motorway, call them directly on 1300 555 833 to transfer any toll notices. You'll need to provide your Transurban Linkt account number and licence plate number.

    Toll notices issued for travel on the Sydney Harbour Bridge or Sydney Harbour Tunnel can't be transferred. To pay, call RMS on 13 18 65 during business hours (7am to 7pm Monday to Friday and 8.30am to 12.00pm Saturday, closed public holidays).

    Read more
  • I wasn't driving the vehicle at the time of travel

    I wasn't driving the vehicle at the time of travel

    If you've received a toll invoice or demand notice for a vehicle you've sold, or you weren't driving the vehicle when the toll was incurred, you can transfer it to the correct person. This is called a toll invoice nomination.

    If the other driver is responsible for all the trips listed on the invoice, you can complete the nomination online.

    If there are multiple trips listed and the other driver isn't responsible for all of them, you'll need to contact our customer care team and they'll do it over the phone.

    Keep in mind a toll invoice or demand notice can only be transfered twice. 

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  • Why have I received a toll invoice when I didn't travel on a toll road?

    Why have I received a toll invoice when I didn't travel on a toll road?

    Toll invoices are issued to the registered vehicle owner when a vehicle travels on a toll road without a valid account or pass. If you weren't driving the vehicle at the time of travel, you can nominate another driver.

    Read more
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Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921.