Add or remove vehicles in bulk

You can add or remove up to 1,000 vehicles at once by uploading a formatted CSV file for processing. 

Vehicle changes can be immediate, or you can select a date for the changes to come into effect.

Bulk vehicle uploads can take up to 3 hours to fully process.

We recommend you download the template each time to be sure you’re using the latest version.

To add a large number of vehicles at once:

  1. Log in to your account.

  2. Select Vehicles from the main menu

    My Account menu, Vehicles highlighted

     

  3. Select Add vehicle from the vehicle actions bar at the top of the page

  4. Click the Bulk vehicle upload button

  5. Download the template file and save it to your computer.

  6. Enter your vehicle information into the template making sure all required fields are complete.

  7. Save a copy of the completed bulk upload file.

  8. On the Bulk vehicle upload screen, click the 'Choose file' option, browse through your computer to find your saved file, select the filename.

  9. Click the Upload button.

  10. Once the file is submitted, we will check it for any formatting errors or access issues. If there are no errors at this point, the file will be uploaded and you will see an 'Upload successful' message.

  11. Once we have completed processing your bulk upload, you will receive an email with 2 files attached, a list of 'vehicle successes' and 'vehicle failures'.

 

Please note that the file may take up to 3 hours to process, depending on size and timing.

Troubleshooting

  • You need to have access to the accounts you are trying to change. If you do not have access to an account, the upload will fail.

  • Bulk vehicle upload/removal files must be in .csv format (save file as .csv and retry).

  • The file will not submit for processing if mandatory fields are blank.

  • Any tags that have failed to be allocated will be found in the 'Vehicle_Success' file, and will need to be resolved individually.

  • Any vehicles that have failed will be found in the 'failure' file, and each row will have the failure reason in the 'Result' column. You can amend any failed vehicles and re-upload the file.