On 23 August 2020, all E-way customers became Linkt customers. This means some exciting new benefits for you, including lower fees, flexible payment options, and easier ways to manage your account online, like the Linkt app.

Are you an existing E-way customer?

Your Linkt account is ready to go.

Any vehicles, payment information and E-way tags on your account stay the same and have been carried over to your new Linkt account. Any important information to help you claim M5 South-West Cashback or Toll Relief has been transferred over too.

Log in to your account

Need a new tolling account?

Whether you're a daily commuter, fleet manager, or just need to travel across Sydney a few times a year, we have an account to get you on the road. We have a range of account options to suit your travel needs and patterns.

Open an account

 

What's changed for me?

Common questions

  • Logging in now that your E-way account is Linkt

    Logging in now that your E-way account is Linkt

    You can log in to your Linkt account online, using your username and password.

    Your username will have been sent to you, along with your new Linkt account number, on 23 August in your Linkt welcome email.

    You'll need to reset your password before logging in for the first time. To do this, visit the reset my password page and follow the prompts.

    Tag account customers will also have access to the Linkt mobile app.

    If you did not receive your Linkt welcome email, you can retrieve your username by following the find my username process. You'll need one of the following:

    • email address
    • mobile phone number
  • Claiming M5 South-West Cashback or Toll Relief with Linkt

    Claiming M5 South-West Cashback or Toll Relief with Linkt

    You’re still eligible for M5 South-West Cashback or Toll Relief now that your account has moved from E-way to Linkt. These NSW Government initiatives are designed to reduce the cost of living for eligible drivers who are frequent toll road users. 

    You can access your quarterly cashback statement online. To view: 

    1. Log in to your Linkt account
    2. Select Cashback 

    Find out more about how to claim back tolls for trips on M5 South-West Motorway or learn about the Toll Relief program.

  • Why E-way changed to Linkt

    Why E-way changed to Linkt

    Last year, E-way became part of the Transurban Group. E-way customers have now been transitioned across to Transurban’s retail brand, Linkt, rather than Transurban managing two separate retailers. By becoming Linkt, E-way customers will benefit from some lower fees, more flexible payment options and a better digital experience when managing their account online.

Ways you can pay

Linkt Customer Rewards

How to get help with Linkt Assist

From 23 August 2020, Tollaust Pty Limited, a member of the Transurban Group and trading under the Linkt brand, replaces Interlink Roads Pty Limited (as concessionaire for M5 South West Motorway) as the counterparty under your Customer Service Agreement and assumes all of Interlink Roads Pty Limited’s rights and obligations under the agreement. View your new Tag Account Customer Service Agreement or Commercial Account Customer Service Agreement with Tollaust Pty Limited. From now on our Linkt team are available to handle any enquiries related to your account. Please note, that as part of this transition your Privacy Policy is also changing, view your new Privacy Policy.