While we're making some important system upgrades, online or app account management, automated phone services and our contact centre will be unavailable.

Until Tuesday morning 12 July:

  • You won't be able to log in to your account online or via the Linkt app to manage your account.
  • Our contact centre and automated phone services will also be unavailable.
  • There will be a delay in responding to emails—we'll get back to you once our services are back online.
  • Any trips you make during the outage will gradually appear on your account when the system is back up online. If you forget to add a vehicle, you'll also be able to do this after the outage has completed.
  • You can still open an account or buy a pass. Find out more

If you’re on auto payments, any charges that are incurred during this time will be processed from Tuesday 12 July 2022.

New vehicle information

New vehicles can be added from Tuesday morning 12 July. You have up to 9 days from when you travelled to add vehicles and cover any trips on all toll roads in Melbourne, Sydney and Queensland, except for Eastlink (VIC), and the Sydney Harbour Bridge and Tunnel (NSW).

  Outage calendar

11pm Monday 4 July – 8pm Thursday 7 July

Partial outage: You will not be able to open an account, order or replace tags or holders, or transfer or nominate toll invoices.


8pm Thursday 7 July – Tuesday morning 12 July

Full outage: You will not be able to log in to your account or contact the call centre.


Tuesday 12 July 2022

All systems restored.


 

We're here to help

For help with managing your account online, visit our online help centre.
We're sorry for any inconvenience caused.

We're here to help