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On 23 August 2020, all E-way customers became Linkt customers. This means some exciting new benefits for you, including lower fees, flexible payment options, and easier ways to manage your account online, like the Linkt app. You can now manage your account on the go, anywhere, anytime.
If you're already an E-way customer, you don't need to do anything. We've already switched things over. It's likely we've already contacted you via email or mail with details about the transition. If you haven't received an email yet, check the junk folder linked to your E-way account.
If you haven't already, it’s a good idea to check your account and make sure all your vehicle, contact and payment details are up to date. You can log in online at tollpay.com.au/selfserve/account/login to do this now.
Linkt accounts work a little differently from E-way accounts.
You’ve automatically been switched to a prepaid Linkt Tag account. As part of these account changes, your existing Customer Service Agreement will be novated (or transferred) from E-way to Linkt.
Read your new Linkt Tag Account Customer Service Agreement.
Tag accountGood to go on any toll road in Australia |
Lower fees, flexible payment options |
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If you had an account with a tag, you don't need to do anything to keep using your tag with Linkt.
Don't have a tag and want to save on fees?
If you had a tagless account, we’ve transferred you to a Linkt Tag account—but don't worry, you can still drive on toll roads without a tag. While with E-way you would’ve been charged a vehicle matching fee, with Linkt, you’ll see a no tag in vehicle fee on your account. If you’d like to travel with a tag to avoid these fees, you can place tag orders online or through the app.
You’ve automatically been switched to a prepaid account. This means you need to top up your account before travelling and payments for your trips will automatically come out of that balance.
As a default, your account will top up by $20 when your balance reaches $5. Your direct debit details will remain the same, but you’ll see a ‘Linkt’ reference on your bank transactions moving forward. Your current direct debit arrangements will be carried over.
If you had a Beep N Pay account, you don't need to do anything to keep using your tag with Linkt.
Stay in control of your payments
If you had a Tag N Go account you don't need to do anything to keep using your tag with Linkt.