If you or your business are having trouble paying for tolls, we’re here to help. Find out more
On 23 August 2020, all E-way Commercial customers became Linkt commercial customers. This means some new benefits for your business, including lower fees, flexible payment options, and a better digital experience when managing your account online. There are some key changes to company details and invoicing files that you’ll need to pass on to relevant team members.
What do I need to do?
We've taken care of switching things over for you. It's likely we've already contacted you by email to let you know about your new Linkt account. But if you haven't received an email from us yet, check the junk folder of the email that was connected to your E-way account. To find out more information about your switch to Linkt, you can read through the information on this page. You might also want to add @digital.linkt.com.au to your email platform to make sure all relevant communications go straight to your inbox from now on.
What’s changed for my business?
There are some details you'll need to update to reflect the move from E-way to Linkt. These include:
- Invoicing file type changes
- Payments during the change period
While you’re being transitioned over, you may receive an E-way invoice and a Linkt invoice in August. Find out more about your payment options. - Australian Business Number (ABN) details
- Electronic Funds Transfer (EFT) details
Introducing your new Linkt Commercial account
You've been switched over to a Linkt Commercial account. As part of these account changes, your existing Customer Service Agreement will be novated (or transferred) from E-way to Linkt.
Read your new Linkt Commercial account Customer Service Agreement.
Commercial accountStreamline your fleet management |
| Lower fees, flexible payment options |
|
Changes to Australian Business Number (ABN)
Please find below the ABN details for Tollaust Pty Limited, trading under the Linkt brand. Use these to set Linkt up in your accounting systems.
| Entity name | Tollaust Pty Limited |
|---|---|
| ABN | 37 050 538 693 |
| ACN | 050 538 693 |
| Address | Locked Bag 5072 Parramatta NSW 2124 |
Changed Electronic Funds Transfer (EFT) details
If you’re making account payments via EFT, you’ll need to replace the existing E-way details with Linkt details to make sure your payment is accepted. The new details that apply from August 2020 are:
| Bank | Commonwealth Bank |
|---|---|
| BSB | 063-010 |
| Account number | 12556339 |
| Account name | Tollaust ETC |
How do I manage my invoicing?
You’ll start receiving three file types for each invoice—PDF, CSV and raw files. To help manage your invoicing, we’re sharing a copy of the data specifications for Linkt invoices. We hope that sharing this will help provide you with a smooth transition to the way Linkt supplies its trip and payment data.
Vehicle type
All vehicles, except for motorcycles, have been migrated over with the class of 'Car'. This is true for both Class A vehicles (typically cars and motorcycles) and Class B vehicles (typically trucks and other heavy vehicles).
Motorcycles will be listed with the class of 'Motorcycle'.
This label will not affect how tolls are charged.
As your vehicle passes through each toll point roadside equipment scans and measures its length and height. This information is used to determine vehicle class. Find out more about vehicle classes.
Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693.
