Are passes refundable?
Unused passes can't be refunded or credited toward future trips.
However you can change the travel date or the vehicle you'll be driving. You need to meet the cut-off times for making these changes before you are scheduled to travel.
24 Hour Passes can be changed up until 10pm on the day before you are scheduled to travel.
Weekend Passes may be changed up until 10am on the Friday before you are scheduled to travel.
To make a change, contact our customer care team.