• Jump to main navigation
  • Jump to main content
Linkt Logo
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Brisbane, QLD
  • Open an account
  • Buy a pass
  • Help me choose
  • Toll calculator
  • Traffic and alerts
  • Trip Compare
  • About Melbourne toll roads
  • News
  • Safety & sustainability
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • Sign Out icon Sign Out
Linkt Logo
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
Accounts and passes arrow_drop_down
Open an account Buy a pass Help me choose
Pay for tolls
Using toll roads arrow_drop_down
Toll calculator Traffic and alerts Trip Compare About Melbourne toll roads News Safety & sustainability
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Brisbane, QLD
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • /content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon Sign Out

Popular searches

Help categories

Buying a pass icon
Buying a pass
Payments, tolls and fees icon
Payments, tolls and fees
Tags and holders icon
Tags and holders
Toll invoices icon
Toll invoices
Managing my account icon
Managing my account
Using toll roads icon
Using toll roads
Go to help icon Go to help
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
How can we help?

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

My Melbourne Pass is currently suspended. What does this mean?

A Melbourne Pass becomes suspended when a credit card payment fails and more than $10 of charges are owing.

To reactivate your Melbourne Pass, log in and make a payment to restore the balance to $0. If you're having trouble logging in you can make a quick credit payment online. All you'll need is your pass number and a credit card.

If you travel on CityLink or EastLink while your Melbourne Pass is suspended, a toll invoice will be issued to the vehicle's owner. The invoice will include the unpaid tolls plus an administration fee.

Back

Related Articles

How do I update the credit card linked to my Melbourne Pass? Can I buy a Melbourne Pass without a credit card? Why have extra fees been charged to my pass? How do I buy a Melbourne Pass? I can't log in to my Melbourne Pass Can I change the end date of my Melbourne Pass? How do I cancel my Melbourne Pass?

Browse help articles

  • Buying a pass
  • Payments, tolls and fees
  • Tags and holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Rewards
  • Taxi Accounts
  • Security and fraud
Operated by
Transurban Logo
  • About us
  • Privacy
  • Legal
  • Contact us
  • Help

Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.

Download the Linkt app on Google Play Download the Linkt app on the App Store

  • Facebook
    Facebook
  • Twitter
    Twitter
  • Youtube
    Youtube