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Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Brisbane, QLD
  • Hi
  • Account Home icon Account Home
  • My details icon My details

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Buying a pass
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Tags and holders
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Using toll roads
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  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

About account PINs

Your account PIN is a 6 to 8-digit number you can use to verify your identity over the phone. Having an account PIN helps keep your personal details more secure. 

Previously, you needed your account PIN to log in to your account. Now, all you need to log in to your account online is your username and password.

You may need your account PIN when:

  • Calling our customer care centre
  • Using our phone self service to check your account balance or make a payment

Create, view or update your account PIN

If you want to set up your account PIN, have forgotten it or would like to update it:

  1. Log in to your account
  2. Select the profile icon in the top right and go to ‘My details’
    account details
  3. Scroll down to the 'Identification' section
    Your account PIN
  4. Click ‘Edit’ to create, view or update your PIN
    Your account PIN
  5. Enter your new account PIN and select 'Update'

 

Related articles

Find your username Reset your password Change your username How to choose your username Manage multiple accounts with one username Trouble logging in to your account Shared account access

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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.

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