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Buying a pass
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Payments, tolls and fees
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How can we help?

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

Account notifications by SMS, email and in-app

If your contact details (email address and mobile phone number) are on your account, we'll automatically notify you via email or SMS if:

  • Your account balance is low
  • Your account is overdue or overdrawn
  • Your saved auto-payment card is expiring and/or has expired
  • An auto-payment fails
  • Your email address is incorrect or out of date 
  • We detect that your tag isn't beeping
  • We detect your tag in a vehicle not listed on your account
  • Your statement/invoice is available
  • We detect if one of your vehicles has been added to a tolling account that is not yours

If you have the Linkt app installed on your phone, you can also choose to receive these alerts as app notifications. 

What to do next

To make sure you don't miss out on these and other important account notifications:

  1. Log in to your Linkt account
  2. Select 'My details' from the menu
  3. Check your contact information is complete and correct, like your mobile, email and postal address
  4. Download the Linkt app and enable notifications
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Related Articles

Why did Linkt send me an email asking if I’ve sold a vehicle? How do I add a car to my account after I've used a toll road? Validate your payment card message from Linkt Changing your name or title How do I add, remove or update vehicles on my account? How do I transfer my account to another person? How do I update my contact details?

Browse help articles

  • Buying a pass
  • Payments, tolls and fees
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  • Toll invoices
  • Managing my account
  • Using toll roads
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.

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