Validate your payment card message from Linkt
The way we process payments is changing. From 25 May 2021, if the card expiry date we hold on file for your Visa card doesn’t match the date shown on your card, your next auto payment may fail.
If you make auto payments using a Visa card, you may have received an email or SMS from Linkt asking you to validate that the card expiry date we have on file is correct and up to date.
What to do next
If you’ve received an email or SMS from Linkt about your Visa card expiry date, please log in to your account and check that the card expiry date we have on file is correct and up to date.
To validate your auto payment card, log in to your account online or via the app.
To validate your card details online
- Log in to your account
- Check the card details listed in the Auto payments'section
- If anything is incorrect, select Update payment details
- On the Payment details page, make any required changes
To validate your card using the Linkt app
- Tap the Account tab
- Tap Payment settings
- Enter your new payment card details or update the current card
- Tap Update card or Replace card
We will never send you an email or SMS requesting you to reply with your payment card details.
If you receive an email from Linkt asking you to update your details and you’re not sure it came from us, simply log in to your account from the Linkt website or app. Never click on links in an email if you're not sure where the email came from. Find out more about how to spot a hoax message