What is a low balance alert?
Prepaid accounts must have a positive balance to stay covered for future travel.
When your account balance is low, you'll receive a low balance alert app notification or email, reminding you to top up your account. If you have a tag it will beep 3 times also.
You can set the amount at which you’ll receive these alerts by following these steps:
Log in to your account.
Select Payment details.
Select Manual top-up.
Choose your low balance alert level.
Click Update.
You’ll be prompted to confirm you’re happy with your changes. Select Yes, I’m sure.
Open the Linkt app.
Select Manage auto top-up.
Select Change.
Tap Manual top up.
Choose your low balance alert level.
Choose whether or not you’d like to receive a push notification when your balance is low.
Tap Save.