Pass rules and limits
You can purchase a combined total of 12 CityLink passes per vehicle in a 12 month period, including our:
- CityLink Weekend Pass
- 24 Hour CityLink Pass
- 24 Hour Tulla Pass
There are no limits on how many Visitor's Passes you can buy each year.
If you've bought a second hand vehicle and you want to reset the annual limit, we can do that for you — you just need to send us:
Once you have one of these documents, you can ask us to reset your vehicle's annual pass limit by contacting us.
Update or cancel a pass
You can update or cancel a pass up until the cut off time, before your scheduled travel. Updates may include changes to travel dates and vehicle details. With a Visitor's Pass, you can also update your payment and login details.
Once you’ve purchased your pass:
- you can get a refund or credit if you haven't used your pass and you request the refund before the pass expires
- you can't get a refund or discount if you've made fewer trips than you planned
Update or cancel a Weekend or 24 Hour Pass
Update or cancel a Visitor's Pass
If you need to use toll roads regularly, opening an account could be a better option for you.
Travel included in your pass
Weekend Pass and 24 Hour Passes
Our Weekend Pass and 24 Hour Passes give you unlimited CityLink travel during a set time frame for a set price. That means you can take as many trips as you like during that time frame and all trips are covered in the price of your pass.
Visitor’s Pass
With our Visitor’s Pass, you’ll pay for trips as you go. So, you can travel on both CityLink and EastLink during your nominated 30-day period and you'll pay the toll price for each trip you make.