Paying your Commercial Account invoices
Our Commercial Accounts are billed monthly and include 14-day payment terms. The payment options available will depend on whether you pay your invoices manually or with auto pay.
You can update your payment preferences at any time when you log in to your account.
Auto pay
When you pay your invoices with auto pay, the invoice amount will be automatically debited from your chosen payment card or bank account on the due date.
Set up auto pay
- Log in to your account
- Select ‘Payment details’ from the menu
- In the Payment details section, select ‘Set your auto pay’ and then ‘Continue’
- Enter your credit / debit card*, or bank account details
- Select ‘Continue’ and now you’re set up with auto pay
*A payment card surcharge may apply when you pay with a debit or credit card. To avoid this surcharge, you can add your bank account to pay with direct debit.
Manual payments
You can manually pay your invoices online with your chosen payment card or bank account. If you need to pay your invoices with BPAY, make sure you select 'manual'.
Set up manual payments
- Log in to your account
- Select ‘Payment details’ from the menu
- In the Payment details section, select ‘Edit’
- Select ‘Manual’ and then 'Update'
- Verify your payment details and select ‘Continue’
Late payment fees
There’s a late payment fee of $5.50 + 1.5% of the overdue amount that may apply.