Please enable JavaScript in order to get the best experience when using this site.
Jump to main navigation
Jump to main content
menu
place
Melbourne
arrow_drop_down
Choose your location
Toll options vary depending on your location
place
Sydney, NSW
place
Brisbane, QLD
Accounts and passes
arrow_drop_down
Help me choose
Open an account
Buy a pass
Pay for tolls
Using toll roads
arrow_drop_down
Toll calculator
Traffic and alerts
Trip Compare
News
Safety & sustainability
About toll roads
Help
Hi
Account Home
My details
Sign Out
Log in
place
VIC
Choose your location
Toll options vary depending on your location
place
Sydney, NSW
place
Brisbane, QLD
Hi
Account Home
My details
Sign Out
Search
search
Popular searches
Help categories
Payments, tolls and fees
Buying a pass
Tags and holders
Toll invoices
Managing my account
Using toll roads
Go to help
How can we help?
searchInput
Search
Popular searches
How do I install a tag in a car or light commercial vehicle?
What are the tolls and fees?
Can I swap my tag between my vehicles?
What do the tag beeps mean?
What if I wasn't driving the vehicle at the time of travel?
If you think you've been incorrectly charged
If you think you've been incorrectly charged, please
email us
.
Make sure to include your:
Account name
Account number
Details of the incorrect charge
Back
Related articles
Calculate your travel costs
Payment card surcharges
Travelling with a suspended account
Infringement notices from Victoria Police
Peak and off-peak times for heavy commercial vehicles
Toll price increases
Video matching fees
Browse help articles by category
Toll invoices
Rewards
Commercial Accounts
Payments, tolls and fees
Tags and holders
Managing my account
Opening an account
Passes
Using toll roads
Security and fraud
Feedback and complaints