• Jump to main navigation
  • Jump to main content
Linkt Logo
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Melbourne, VIC
  • Open an account
  • Buy a pass
  • Help me choose
  • Toll calculator
  • About Queensland toll roads
  • News
  • Live traffic
  • Traffic and roadworks
  • Safety & sustainability
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • Sign Out icon Sign Out
Linkt Logo
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
Accounts and passes arrow_drop_down
Open an account Buy a pass Help me choose
Pay for tolls
Using toll roads arrow_drop_down
Toll calculator About Queensland toll roads News Live traffic Traffic and roadworks Safety & sustainability
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Melbourne, VIC
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • /content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon Sign Out

Popular searches

Help categories

Buying a pass icon
Buying a pass
Payments, tolls and fees icon
Payments, tolls and fees
Tags and holders icon
Tags and holders
Toll invoices and demand notices icon
Toll invoices and demand notices
Managing my account icon
Managing my account
Using toll roads icon
Using toll roads
Go to help icon Go to help
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
How can we help?

Popular searches

  • Can I swap my tag between my vehicles?
  • What are video matching fees?
  • I want to return my tag
  • What should I do if my tag doesn't beep?
  • What should I do if I've travelled on a toll road??

I can’t redeem my rewards

To view your barcode on your smartphone or tablet device, you will need to have access to Wi-Fi or a stable internet connection—make sure you test this before trying to redeem your discount in-store.

If you’re having trouble scanning you barcode make sure:

  • Your screen brightness is set to maximum
  • Remove your screen cover if you have one
  • Place the barcode directly under the scanner
  • Try varying the distance between your device and the scanner
  • Printed barcodes should be original size

Still having problems? Get in touch with us.

Back

Related Articles

Can I access and use my rewards when the Linkt website or apps are down? Why can't I access my rewards?

Browse help articles

  • Buying a pass
  • Payments, tolls and fees
  • Tags and holders
  • Toll invoices and demand notices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Rewards
  • Security and fraud
Operated by
Transurban Logo
  • About us
  • Privacy
  • Legal
  • Contact us
  • Help

Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921.

Download the Linkt app on Google Play Download the Linkt app on the App Store

  • Facebook
    Facebook
  • Twitter
    Twitter
  • Youtube
    Youtube