If you have responded to a communication from someone claiming to be Linkt and it appears to be suspicious, contact us in one of the following ways:
If you have supplied your financial information, including credit card details, get in touch with your financial institution straight away. You can also read our tips to protect yourself online.
We will never email or SMS you to ask for your personal information or login details. We may ask you to verify your personal details to authenticate your identity when we speak to you over the phone.
In this section we will list scams that have been verified and which are known to be using the Linkt brand to target Linkt customers in an attempt to gain their personal information.
SCAM SMS: Some customers have recently reported receiving SMS messages that direct users to click a short url. Please see examples provided below.
ACTION: If you recieve one of these SMS, do not visit the link. Please take a screen shot and report the incident to us.
FAKE WEBSITE: Some users have reported that after receiving a scam email or sms they are directed to a website. It may ask you for an invoice number.
ACTION: Do not interact with the website. Do not enter any information or user details. Please take a screenshot and report the incident to us immediately.
If you wish to check your account, navigate to the Linkt website at www.linkt.com.au and log in from there.
Reasons we might contact you
We may email or SMS you from time to time about your account, asking you to update your personal or payment details using our website or app. We will never ask you to update financial information by SMS, but we may give you the option to update your email address by replying to an SMS.
Some scammers may target people by asking them to update payment details and then linking them to a scam website. Make sure you’re always logging into the Linkt website or app by navigating to linkt.com.au before you enter any personal details.