SMS SCAM ALERT: received a toll road SMS? Stay safe and never click unknown links. Learn how to spot a scam.
Latest scams and alerts
Your safety is our priority.
We can all play a part to protect ourselves and others from scams. Learning how to spot common scams will improve your chances of staying safe online.
Tips to stay safe
- We do not ask you to provide payment details via links in SMS or emails .
- We encourage you to log in securely through the Linkt app or Linkt website to check your account.
- If you’re unsure whether a message you’ve received is from us, read more about ways we’ll contact you.
- Trust your instincts. Take a minute and come back to it with fresh eyes. Check our online safety tips.
To learn more about how we handle your information, see our Privacy Policy.
Report a scam
Got a suspicious message claiming to be from Linkt? Report it online to help us track down and prevent future scams.
Got a suspicious message claiming to be from Linkt? Report it online to help us track down and prevent future scams.
Report a scam Got a suspicious message claiming to be from Linkt? Report it online to help us track down and prevent future scams.
Check latest scams
The following section includes scams that are known to be using the Linkt and Transurban brands to target our customers in an attempt to gain their personal information.
Not every type of scam will be listed here but we'll do our best to identify any new types of scams and inform you about how they may appear.
If you’ve received a suspicious email, message or phone call that doesn’t appear on this page, please report the scam to us.
Date updated: 26 October 2023
Some customers, including those without an account with us, reported receiving SMS messages that direct users to click a short URL. Often these have poor grammar and spelling mistakes, along with requiring urgent actions.
Check out whether it really is from us to help you spot potential scam messages.
See examples of identified current scam SMS text messages are provided below.
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Some users have reported that after receiving scam email, they are directed to a website that contains Linkt branding.
Check out whether it really is from us to help you spot potential scam messages.
See the examples provided below.
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This email claims to be from Linkt and features a branded banner. However it's a fake email. Do not reply or click on links. Remember to check the sender's email address, and check our list of trusted emails to know when it's really from us. |
This email claims to be from Linkt and looks pretty convincing, but it's fake. Remember to check the sender's email address, and check our list of trusted emails to know when it's really from us. |
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Beware of phone scams pretending to be from Linkt. These scammers might call you and ask for a payment to settle an overdue amount or to update your account details to prevent it from being closed. They may even send you an email or SMS with a link to a phishing scam website designed to steal your personal information.
Check out whether it really is from us to help you spot potential scam messages.
Think you’ve received a scam?
Follow these 3 simple steps
Check your Linkt account
If you have received a suspicious communication claiming to be Linkt, check your Linkt account.
Report it to Linkt
If it seems suspicious, before you delete, report it to help us prevent future scams.
Delete it
Once you’ve taken a screenshot, delete the message.
You can also report a scam message to the Federal Government’s ScamWatch website at scamwatch.gov.au, where you’ll find information about other scams reported across Australia.
Interpreter service
Interpreter service
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