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SMS SCAM ALERT: received a toll road SMS? Stay safe and never click unknown links. Learn how to spot a scam.

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  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?
  • Consumer accounts
  • Commercial accounts

You don’t need to allocate your tags to vehicles. In your account, under the Tags and holders screen you'll see the Last known plate listed underneath your tag serial number when you log in to your account. This is the last licence plate number we’ve identified travelling on a toll road with this tag.

Last known plate

The Last known plate is updated when our tolling system detects both your tag and a vehicle licence plate number. To avoid any speed bumps, we recommend that you add all vehicles using your tag to your account.

If you don’t travel very often, or we weren’t able to detect your licence plate, the Last known plate may show as ‘unknown’. The Last known plate will update the next time you travel and we’re able to detect both your vehicle licence plate number and your tag.

Last known plate

If you have a Commercial account, you can allocate your tags to specific vehicles. When you allocate a tag to a vehicle, all tolls incurred by that tag will be tracked against the chosen vehicle. Unless you allocate a tag to a vehicle, all tolls will accrue to the tag only. Find out how to allocate or deallocate tags to vehicles for commercial accounts.

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Related Articles

Allocate and deallocate tags to vehicles on your account Last known plate Swapping tags between vehicles My tag doesn't beep Tag limits Advice for deaf or hard of hearing customers using a tag What do the tag beeps mean?

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