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Buying a pass icon
Buying a pass
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Payments, tolls and fees
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Tags and holders
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Using toll roads
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How can we help?

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

How to report a tag as lost or stolen

To report a lost tag or order a replacement tag online or via the Linkt app, follow these steps:

  • Online
  • Linkt app
  1. Log in to your account and select Tags and holders.
  2. Find the tag record that applies to your lost tag.
    Report issue
  3. Select This tag is lost or stolen and follow the prompts.

You'll then be taken through the steps to order a replacement tag. The cost of the new tag will appear on your next invoice. 

  1. Open the Linkt app
  2. Tap the My account tab
  3. Tap Tags
  4. Tap Report a problem on the tag you have lost
  5. Tap Tag lost or stolen

You'll then be taken through the steps to order a replacement tag. The cost of the new tag will appear on your next invoice.


It can take up to 7-10 business days to receive your replacement tag from the day you placed the order.
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Related Articles

Stolen tags

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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.

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