How to report a tag as lost or stolen
To report a lost tag or order a replacement tag online or via the Linkt app, follow these steps:
- Log in to your account and select Tags and holders.
- Find the tag record that applies to your lost tag.
- Select This tag is lost or stolen and follow the prompts.
You'll then be taken through the steps to order a replacement tag. The cost of the new tag will appear on your next invoice.
- Open the Linkt app
- Tap the My account tab
- Tap Tags
- Tap Report a problem on the tag you have lost
- Tap Tag lost or stolen
You'll then be taken through the steps to order a replacement tag. The cost of the new tag will appear on your next invoice.
It can take up to 7-10 business days to receive your replacement tag from the day you placed the order.