Can I return my faulty tag?
Yes, you can. To order a replacement, complete the tag health check.
It's important to tell us as soon as possible if your tag is faulty or the battery is flat. If you travel without a functioning tag, you may be charged a small additional fee per trip.
Return your faulty tag by mail to the correct address based on your city:
Sydney
Linkt Sydney Return Tags
Reply Paid 90285
South Melbourne
VIC 3205
Brisbane
Linkt Brisbane Return Tags
Reply Paid 91206
South Melbourne
VIC 3205
Melbourne
Linkt Melbourne Return Tags
Reply Paid 87295
South Melbourne
VIC 3205