Tags are an electronic device that you can attach to your vehicle to easily track your trips on toll roads. Your tag attaches to the inside of your windscreen and makes a beeping sound whenever your vehicle passes through a toll point.
You can travel with or without a tag with any of our accounts. Tags are a conveninent option, but you don't need one to open an account and travel. Using a tag means you won't be charged a video matching fee. We recommend adding your vehicle to your account even if you use a tag, so you don't receive a toll invoice if your tag isn't working.
Because our passes are for short term travel, instead of a tag, we simply link your licence plate number to your pass, so that we know when you travel.
Travel with a tag
All you need to do when you receive your tag from us is to install it correctly in your vehicle, then you’re good to go. Your tag should beep when you pass through a toll point. Learn what to do if your tag isn't beeping.
Prepaid and Postpaid Accounts
You can have up to 1 tag for every vehicle on your Prepaid or Postpaid Account. You don't need to allocate tags to a vehicle.
If you have a Commercial Account, you can choose to allocate tags to vehicles in your fleet. Allocating tags to vehicles can make it easier to reconcile trips with vehicles in your fleet. You can have an unlimited number of tags on a Commercial Account.
Travel without a tag
To travel without a tag:
- Link your licence plate number to your pass or account. This option comes with a video matching fee, which is charged for each trip on a toll road
- If you're an occasional toll road user, you can buy a pass before or up to 5 days after you travel on CityLink and up to 3 days after EastLink travel
- If your licence plate number isn't registered to your account, you may receive a toll invoice or notice, which includes additional fees
Motorcycles don't use tags and are not charged a video matching fee.