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  • Can I swap my tag between my vehicles?
  • What are video matching fees?
  • I want to return my tag
  • What should I do if my tag doesn't beep?
  • What should I do if I've travelled on a toll road??

I have an account but I received a toll invoice or notice

You may have received a toll invoice or notice if:

  • you were driving a car that hasn't been added to your account
  • your account was suspended at the time of travel
  • your tag is faulty or incorrectly installed
     

Your account may have been suspended if:

  • you didn't made a payment by the due date
  • an auto payment failed

To avoid toll invoices or notices, make sure your account is always topped up and active. If your account balance is low, your tag will beep 3 times as it passes through a toll point. You can check or update your payment details by logging in to your account. If you have difficulty hearing the sounds your tags makes, you can still use a tag. We can send you notifications that give you the same information as a tag beep.

If you have a Commercial account, make sure you pay your monthly statement by the due date to avoid having your account suspended.

Learn more

A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

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Related Articles

Why have I received an infringement notice? Why have I received a demand notice? I received a toll invoice even though I bought a pass What is a toll invoice or toll notice? How long does it take to receive a toll invoice or notice?

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  • Toll invoices and demand notices
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Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921.

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