If you bought your pass within 5 days of travelling on CityLink and you received a toll invoice, lodge an objection with us. The sooner you can lodge your objection, the sooner we can investigate.
How to lodge an objection
Lodge your objection using our email contact form.
Please send your objection at least 7 days before the toll invoice due date to give us enough time to process it.
Locked Bag 28
South Melbourne Vic 3205
You need to include:
- A copy of the front of the toll invoice or the following details
- Toll invoice number (find this on the toll invoice)
- The licence plate number
- The state of vehicle registration
- The reason for the objection and your signature