What should I do if I've travelled on a toll road?
If you've travelled on a Melbourne toll road, you can:
after you travel, so long as you do so within the required time frames.
For a pass, you have until midnight on the fifth day after you travelled.
For an account, how far back you can cover your travel depends on your product and where you've travelled. Use the table below to calculate how many days back you are covered for (up until midnight) when you open an account or add a vehicle to an existing account.
| Region | Account | Roads | Days covered |
|---|---|---|---|
| Victoria | Everyday account | Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales | 10 days |
| CityLink in Victoria | 10 days | ||
| All roads in Queensland | 9 days | ||
| Access account | CityLink in Victoria | 10 days | |
| EastLink in Victoria | 3 days | ||
| New South Wales | Tag & Tagless account | Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales | 10 days |
| CityLink in Victoria | 10 days | ||
| All roads in Queensland | 9 days | ||
| Queensland | Tag & Tagless account | All roads in Queensland | 9 days |
| CityLink in Victoria | 9 days | ||
| Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales | 9 days |
If you don't cover your travel within these time frames, you'll be charged additional fees. When this happens, a toll invoice will be sent to the vehicle’s registered owner for each trip made on a toll road more than 10 days ago. How to pay a toll invoice.
If you receive a toll invoice, you can save on fees by opening an account and transferring the toll notice to your new account.
Learn more about tolling
Watch these short videos to find out more about how tolling works and which Linkt product may be right for you.