What should I do if I've travelled on a toll road?

If you've travelled on a Queensland toll road, you can:

after you travel, so long as you do so within the required time frames.

For a pass, you have until midnight on the fifth day after you travelled.

For an account, how far back you can cover your travel depends on your product and where you've travelled. Use the table below to calculate how many days back you are covered for (up until midnight) when you open an account or add a vehicle to an existing account.

State	Account	Roads	Days covered
Queensland	Tag & Tagless account	All roads in Queensland	9 days
		CityLink in Victoria	9 days
		Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales	9 days
Victoria	Everyday account	Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales	10 days
		CityLink in Victoria	10 days
		All roads in Queensland	9 days
	Access account	CityLink in Victoria	10 days
	Access account	EastLink in Victoria	3 days
New South Wales	Tag & Tagless account	Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales	10 days
		CityLink in Victoria	10 days
		All roads in Queensland	9 days

If you don't cover your travel within these time frames, you'll be charged additional fees. When this happens, a toll invoice will be sent to the vehicle’s registered owner for each trip made on a toll road more than 9 days ago. How to pay a toll invoice

If you receive a toll invoice, you can save on fees by opening an account and transferring the toll notice to your new account.