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  • What should I do if I've travelled on a toll road??

What should I do if I've travelled on a toll road?

If you've travelled on a Queensland toll road, you can:

  • buy a pass
  • open an account

after you travel, so long as you do so within the required time frames.

For a pass, you have until midnight on the fifth day after you travelled.

For an account, how far back you can cover your travel depends on your product and where you've travelled. Use the table below to calculate how many days back you are covered for (up until midnight) when you open an account or add a vehicle to an existing account.

State Account Roads Days covered
Queensland Tag & Tagless account All roads in Queensland 9 days
CityLink in Victoria 9 days
Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 9 days
Victoria Everyday account Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 10 days
CityLink in Victoria 10 days
All roads in Queensland 9 days
Access account CityLink in Victoria 10 days
EastLink in Victoria 3 days
New South Wales Tag & Tagless account Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 10 days
CityLink in Victoria 10 days
All roads in Queensland 9 days

If you don't cover your travel within these time frames, you'll be charged additional fees. When this happens, a toll invoice will be sent to the vehicle’s registered owner for each trip made on a toll road more than 9 days ago. How to pay a toll invoice

If you receive a toll invoice, you can save on fees by opening an account and transferring the toll notice to your new account.

Learn more about tolling

Watch these short videos to find out more about how tolling works and which Linkt product may be right for you.

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Related Articles

Can I use my tag on other toll roads? How is COVID-19 affecting toll road operations? Traffic conditions & road works How are trailers or caravans tolled? What is my vehicle class? Using rental vehicles on toll roads Compatible roads

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