As COVID-19 restrictions across Australia progressively ease, we’re evolving our Toll Credit program to focus on customers who are experiencing financial difficulty due to COVID-19. Applications for the new program will open on 1 July 2020. Find out how our Toll Credit program is changing.
Supporting clients with tolling bills or fines?
We know that when times are tough, people will often seek assistance from financial counsellors, legal advisors or community welfare organisations. Our Linkt Assist team can work with you to find a solution for your clients based on their needs.
Who can access support from Linkt Assist?
We recognise that many factors can contribute to financial or social hardship, and these may include:
Unemployment or loss of income
Illness or death in the family
Physical or mental health conditions
Cultural or language barriers
How can the Linkt Assist team help?
If you think your client has tolling debt, the Linkt Assist team can help. Watch this video to see how we can support you to support them, or get in touch today on 1300 110 129 or email@example.com.
We can work with you to help your clients by:
Giving them more time to pay for their toll road travel
Providing an ongoing payment plan
With consent, advising state enforcement groups and other toll road operators of your client’s situation
These services can be tailored to the needs of your individual clients.
If you’re working with someone that you think would benefit from these services, you can call us on their behalf by downloading and filling out our Letter of Authorisation form here and email us on firstname.lastname@example.org for details of our dedicated community sector help line.