We know that when times are tough, people will often seek assistance from financial counsellors, legal advisors or community welfare organisations. Our Linkt Assist team can work with you to find a solution for your clients based on their needs.
Who can access support from Linkt Assist?
We recognise that many factors can contribute to financial or social hardship, and these may include:
If you think your client has tolling debt, the Linkt Assist team can help. Watch this video to see how we can support you to support them, or get in touch today by calling 1300 110 129 or email us at FCLinktAssist@transurban.com.
We can work with you to help your clients by:
Giving them more time to pay for their toll road travel
Providing an ongoing payment plan
With consent, advising state enforcement groups and other toll road operators of your client’s situation
These services can be tailored to the needs of your individual clients.