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Yes, you'll need a credit card for the opening payment. Once that's done, you can choose to set up a direct debit from your bank account for fee free ongoing payments. Find out more about payment options
To make sure your account is always ready for travel, you can set up auto top-up for ongoing payments.
If you're not sure an account is right for you, our online product selector can help you choose.
You can link as many vehicles as you like to your account.
When a car linked to your account travels without a correctly installed tag, you'll be charged a no tag in vehicle fee or vehicle matching fee per trip. You can reduce your fees by making sure every vehicle has a correctly installed tag.
For an Everyday account, your tag will take 7-10 working days to arrive, but you can start travelling right away if you register your vehicle to your account. As soon as you've registered your vehicle to your account, you're ready to travel on CityLink. Please note, it may take up to 24 hours for you to be covered for EastLink travel.
Normally, a no tag in vehicle fee is charged when you travel without your tag. For new customers, we'll credit any no tag in vehicle fees for 14 days from the day you open your account. Credits may take up to 4 weeks to appear.
When your new tag arrives, make sure it's installed correctly to avoid incurring any future no tag in vehicle fees.
For Access accounts you can travel immediately. A vehicle matching fee will apply for each trip you make.
We have a range of accounts to suit different travel needs.
Our Everyday account use an electronic device called a tag to calculate your tolls and charge these to your account as you travel. If you're a frequent traveller, opening an Everyday account may help minimise fees and charges.
If you travel less frequently, you can pay as you go by opening an Access account. Access Accounts don’t use tags. Instead, we charge your tolls to your account by taking a photograph of your licence plate number as your vehicle passes through a toll point and checking it against the vehicles registered to your account. Vehicle matching fees are charged for matching your licence plate number to your Access account.
All of our accounts let you set up auto payments. As long as your payment details are valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on CityLink and EastLink. Tag accounts are valid for all toll roads in Australia.
Need help choosing an account or pass that's right for you? Try our easy-to-use help me choose tool.