If you or your business are having trouble paying for tolls, we’re here to help. Find out more


Customer Service Agreements

  Everyday account Customer Service Agreement
  Access account Customer Service Agreement
  Melbourne Pass Customer Service Agreement
  Linkt Passes Customer Service Agreement
  Commercial account Customer Service Agreement
  Taxi Owner account Customer Service Agreement
  Taxi Driver account Customer Service Agreement
  Anonymous accounts Customer Service Agreements
  Motor Car Trader Account Customer Service Agreement
  Direct Debit Request Service Agreement


   Financial Hardship Policy

Pricing guides

CityLink Pass and toll prices (1 July 2020 – 31 September 2020)
CityLink Pass and toll prices (1 April 2020 – 31 June 2020)

Application and request forms

Want to change your name, transfer or close your account?

   Account name change and transfer form
Log in to your account and choose 'Request update' if you need to change the first name, last name or title on your account, or transfer your Linkt account to someone else.

   Account closure request
If you would like to close your Linkt account please contact our Customer care team.

Nominating another driver?

    Toll Invoice Nomination Statement
You can nominate another driver online, or download, complete and return a Toll Invoice Nomination Statement form. Find out more about how to nominate another driver.

Commercial accounts

  Linkt Commercial account application
Complete and post this PDF form to begin the application process for a Linkt Commercial account.