View and download the forms and documents you need by accessing the links below.
Policies & Customer Service Agreements
Everyday account Customer Service Agreement
Access account Customer Service Agreement
Melbourne Pass Customer Service Agreement
Linkt Passes Customer Service Agreement
Commercial account Customer Service Agreement
Taxi Owner account Customer Service Agreement
Taxi Driver account Customer Service Agreement
Direct Debit Request Service Agreement
Anonymous accounts Customer Service Agreements (PDF)
Motor Car Trader Account Customer Service Agreement (PDF)
Forms
Looking for a PDF? You can view and download the forms you need below.
Everyday Account application form (PDF)
Direct Debit Request form (PDF)
Transferring your account?
Everyday Account transfer form (PDF)
Change of details form (PDF)
Nominating another driver?
Toll Invoice Nomination Statement (single) (PDF)
Toll Invoice Nomination Statement (multiple) (PDF)
Pricing guides
CityLink Pass and toll prices (1 October 2019 – 31 December 2019) (PDF)
CityLink Pass and toll prices (1 July 2019 – 30 September 2019) (PDF)
Commercial accounts
Commercial Account application form (PDF)
TIM data file specification instructions (PDF)
Motor Trader Account application form (PDF)
