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Pay a toll invoice

Make a quick credit card payment for your CityLink travel. You'll just need the toll invoice number from the top of your invoice.

Pay your toll invoice

Find a toll invoice

Find a toll invoice for your CityLink travel by using your licence plate number. You can pay it, or transfer it to your account with Linkt or another operator.

Find your toll invoice

Travelled recently?

If you haven’t received a toll invoice yet, follow the prompts to see your payment options.

  • I travelled on Melbourne toll roads...   Change
    I travelled on Melbourne toll roads...
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  • More than 7 days Start over

    If you travelled on a Melbourne toll road more than 7 days ago and don’t have an account or pass, you should receive a toll invoice in the mail. It can take up to 4 weeks after you travel for a toll invoice to be sent.

    Toll invoices are issued to the registered owner of the vehicle and will include the cost of your tolls plus additional fees.

    Search for a toll invoice†

    †For CityLink travel only

  • In the last 4 - 7 days Start over

    If you travelled in the last 4 – 7 days you can save on additional fees by opening an account and backdating* its start date to cover your travel. You can wait for a toll invoice to arrive in the mail, but it may take up to 4 weeks from your travel date to be issued.

    If you already have an account, you can pay for travel made in the last 7 days by adding the licence plate number of the vehicle to your account. Just backdate its start date.

    Open an account

    *Everyday or Commercial account: You can backdate your account to cover travel on CityLink and all Queensland toll roads. In NSW, account backdating is only available for travel on Eastern Distributor, Hills M2, Lane Cove Tunnel, WestConnex M4 and Westlink M7. If you’ve travelled on EastLink in Victoria or Cross City Tunnel, Sydney Harbour Bridge & Tunnel or M5 South-West Motorway in NSW, account backdating is not available.
    *Access account: You can backdate your Access account to cover travel on CityLink by up to 7 days and and EastLink by up to 3 days.

  • In the last 3 days Start over

    If you travelled in the last 3 days you can save on additional fees by opening an account or buying a pass and backdating* the start date to include your trip. Buy a pass if you’re an occasional traveller, or open an account if you’re a regular traveller.

    Buy a pass Open an account

    *Everyday or Commercial account: You can backdate your account to cover travel on CityLink and all Queensland toll roads. In NSW, account backdating is only available for travel on Eastern Distributor, Hills M2, Lane Cove Tunnel, WestConnex M4 and Westlink M7. If you’ve travelled on EastLink in Victoria or Cross City Tunnel, Sydney Harbour Bridge & Tunnel or M5 South-West Motorway in NSW, account backdating is not available.
    Access account: You can backdate your Access account to cover travel on CityLink by up to 7 days and and EastLink by up to 3 days.
    Passes: You can backdate your Melbourne Pass by up to 3 days to cover travel on both CityLink and Eastlink. 24 Hour Passes and Weekend Passes cover CityLink trips only.

Transfer to another driver

Weren't the driver? You can nominate someone else to pay the toll invoice for CityLink travel.

Nominate a driver

Received a toll invoice from a different operator?

If you have a toll invoice from the operator of another road, you’ll need to follow their payment process. You can visit their websites from the links below:

Sydney

Cross City Tunnel
Eastern Distributor
Hills M2
Lane Cove Tunnel
Military Road E-Ramp
M5 South-West Motorway
Sydney Harbour Bridge or Tunnel
WestConnex M4
Westlink M7

Brisbane

AirportlinkM7
CLEM7
Gateway Bridge (including the Sir Leo Hielscher Bridges)
Go Between Bridge
Legacy Way
Logan Motorway

Melbourne

EastLink

 

Looking for ways to pay? Try the Linkt app

Do things like buy a pass, view your trips, top up your account and add vehicles all from the palm of your hand. Available for Apple and Android phones.

Linkt appLinkt app

Linkt app

Need more help?

  • How do I add a car to my account after I've used a toll road?

    How do I add a car to my account after I've used a toll road?

    You can cover your trips on certain toll roads* even after you've travelled. Provided it's within 7 days of the date you travelled, add the car to your account and you'll be covered.

    When adding the car to your account, you'll have a choice to set a start and end date. The start date can be set up to 7 days prior to the date of your trip. If you travelled more than 7 days ago a toll invoice or notice will be sent to the car's registered owner.  

    To add a car to your account online or via the Linkt app follow these steps:

    Read more
  • How do I avoid getting another toll invoice in the future?

    How do I avoid getting another toll invoice in the future?

    Avoiding toll invoices is easy. All you need to do is make sure you have a valid pass or an active Linkt account.

    If you don't have an account

    If you don't have a Linkt account, you'll need to buy a pass. If you're a frequent user of toll roads, you should consider opening an account.

    If you have an account

    Avoid toll invoices by making sure your Linkt account is active. You can do this by logging in to your account. It's also important to pay attention to the beeping sounds made by your tag as you pass through toll points. Learn more about tag beeps.

    If your account is suspended, you'll need to make the necessary payment before travelling on CityLink. If you travel while your account is suspended, you may receive a toll invoice.

    It's also important to make sure your vehicle information and payment details are up to date. You can do this by logging in to your account.

    Compare accounts

    Compare passes

    Learn more

    Watch these short videos to find out more about which Linkt product may be right for you or why you may have received a toll invoice or notice.

    Read more
  • I wasn't driving the vehicle at the time of travel

    I wasn't driving the vehicle at the time of travel

    If you've received a toll invoice for a vehicle you've sold, or you weren't driving the vehicle when the toll was incurred, you can transfer it to the correct person. This is called a toll invoice nomination.

    If the other driver is responsible for all the trips listed on the invoice, you can complete the nomination online.

    If there are multiple trips listed and the other driver isn't responsible for all of them, you'll need to download, complete and return a   Toll Invoice Nomination Statement form. 

    You can use this form to:

    • nominate another driver,
    • state you have sold or disposed of the vehicle and nominate the new owner,
    • state that the vehicle/number plates were stolen; or
    • reject a nomination.

    Keep in mind a toll invoice can only be transferred twice.

    Alternatively, you can contact our customer care team and they'll assist you.

     

    Read more
  • What is my vehicle class?

    What is my vehicle class?

    The class of your vehicle, along with the distance you travel, determines the tolls you pay. It is important to know that vehicle class is determined by certain physical attributes such as vehicle size, seating capacity, construction design, weight/mass. Whether the vehicle is used for personal or commercial use does not determine the vehicle class.

    Motorcycle


    • A two-wheeled motor vehicle, includes motor vehicles with a trailer or side-car.

    Heavy Commercial Vehicle (HCV)


    • Any two axle rigid vehicle with a cab chassis construction, with a gross vehicle mass that is greater than 4.5 tonnes
    • Any rigid vehicle with three or more axles and a cab chassis construction that exceeds 1.5 tonnes
    • An articulated truck
    • A bus seating more than 12 people.

    Light Commercial Vehicle (LCV)

    • Any two axle rigid vehicle with a cab chassis construction, with a gross vehicle mass that is greater than 1.5 tonnes but less than 4.5 tonnes.

    Car


    • A car is any motor vehicle, including if towing a trailer or caravan, that is not a:
      • Motorcycle
      • Light Commercial Vehicle
      • Heavy Commercial Vehicle

     

    Vehicle classes on Melbourne's toll roads are set out in the contracts both CityLink and EastLink have with the Victorian Government and are determined based on each vehicle's size, weight and configuration. These classes, first established for CityLink in the mid-1990s, are consistent across both motorways.

    Read more
  • I have an account but I received a toll invoice or notice

    I have an account but I received a toll invoice or notice

    You may have received a toll invoice or notice if:

    • you were driving a car that hasn't been added to your account
    • your account was suspended at the time of travel
    • your tag is faulty or incorrectly installed
       

    Your account may have been suspended if:

    • you didn't made a payment by the due date
    • an auto payment failed

    To avoid toll invoices or notices, make sure your account is always topped up and active. If your account balance is low, your tag will beep 3 times as it passes through a toll point. You can check or update your payment details by logging in to your account.

    If you have a Commercial account, make sure you pay your monthly statement by the due date to avoid having your account suspended.

    Learn more

    A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

    Read more
  • I can't find my toll invoice online

    I can't find my toll invoice online

    It may take up to 4 weeks after the date you travelled for a toll invoice to be issued to the vehicle's registered owner.

    If it's been more than 4 weeks and your toll invoice still hasn't appeared using our licence plate number search or via the Linkt app, contact our customer care team and we'll look into it for you.

    Read more
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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