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If you or your business are having trouble paying for tolls, we’re here to help. Find out more

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I recently travelled, or plan to travel

What do I do?

I received a toll invoice

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With a range of payment methods, you can also pay:

Online without logging in
Express top-up

With cash
Find a location

With BPAY
Check your statement or invoice for details

Looking for ways to pay? Try the Linkt app

Do things like buy a pass, view your trips, top up your account and add vehicles all from the palm of your hand. Available for Apple and Android phones.

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  • How can I pay for my tolls?

    How can I pay for my tolls?

    Linkt has a variety of products to help you pay for your toll road travel. Depending on which product you choose, there are a range of payment methods available.

    As of 23rd September 2020, 7-Eleven no longer accepts Linkt payments in-store.

    Find your product below to see the ways you can pay.

    Everyday Account

    • Online or via the Linkt app with a debit or credit card, or auto payments from a linked credit card or bank account
    • BPAY
    • In person/with cash at participating newsagents or United Petroleum outlets. Find a location.

    • Over the phone with a credit or debit card on 13 33 31.

    Access Account

    • Auto payment from your linked credit or debit card. Your card will be debited once per month.

    Melbourne Pass

    • Auto payment from your linked credit or debit card. Your card will be charged after every $10 of travel.

    What is tolling

    A toll road, indicated by blue and orange road signs in Victoria, blue and yellow signs in Queensland and blue and white signs in New South Wales, is a road that you must pay to drive on. Instead of paying at a toll booth, your vehicle will be detected and charged electronically. Watch this video to find out more about Australian toll roads and how to pay for your trips.

    Other ways to pay

    Toll invoice

    Why did I receive a toll invoice or notice?

    A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it. If you’re experiencing financial difficulty and are having trouble paying for a toll invoice or notice, the Linkt Assist team may be able to help. Watch more.

    Read more
  • How do I add a car to my account after I've used a toll road?

    How do I add a car to my account after I've used a toll road?

    You can cover your trips on certain toll roads* even after you've travelled. Provided it's within 10 days of the date you travelled, add the car to your account and you'll be covered.

    When adding the car to your account, you'll have a choice to set a start and end date. The start date can be set up to 10 days prior to the date of your trip. If you travelled more than 10 days ago a toll invoice or notice will be sent to the car's registered owner.  

    To add a car to your account online or via the Linkt app follow these steps:

    Read more
  • How do I transfer a toll invoice or notice to my account?

    How do I transfer a toll invoice or notice to my account?

    You can use your Linkt account balance to pay a toll invoice or notice provided you have sufficient funds in your account. 

    If your account balance is lower than the value of your invoice or notice, you'll need to top up your account before you complete the transfer.

    To transfer, log in to your account and select Pay a toll invoice or demand notice from the menu. Follow the prompts to transfer to your account.

    You'll be provided with a receipt, which you can choose to print or have emailed to you.

    Driving in Sydney?

    If you've been issued a toll notice from the M5 South-West Motorway, call them directly on 1300 555 833 to transfer any toll notices. You'll need to provide your Linkt account number and licence plate number.

    Toll notices issued for travel on the Sydney Harbour Bridge or Sydney Harbour Tunnel can't be transferred. To pay, contact Transport for NSW. 

    Read more
  • What are the tolls and fees?

    What are the tolls and fees?

    Tolls are the amounts charged for travelling on a toll road. The total amount is calculated electronically, based on when you travel, how far you go and your vehicle class.

    Fees are separate charges that apply in particular circumstances, depending on the type of account or pass you have.

    The price of most passes (excluding the Melbourne Pass) is inclusive of all tolls and fees.

    Want to estimate your travel costs? Try our toll calculator.

    View Everyday account fees

    View Access account fees

    View Melbourne Pass fees

    View Commercial account fees

    View Taxi account fees

    Read more
  • Can I use my account on other toll roads?

    Can I use my account on other toll roads?

    In Victoria

    If you have an account with us, you can access all Victorian toll roads, including EastLink.

    Interstate

    A Tag account lets you travel on on any toll road in Australia, as long as you have a correctly installed and functioning tag. The cost of each trip will be charged directly to your account.

    Not sure which account or pass you'll need? Try our help me choose tool.

     

     

    Read more
  • I wasn't driving the vehicle at the time of travel

    I wasn't driving the vehicle at the time of travel

    If you've received a toll invoice for a vehicle you've sold, or you weren't driving the vehicle when the toll was incurred, you can transfer it to the correct person. This is called a toll invoice nomination.

    If the other driver is responsible for all the trips listed on the invoice, you can complete the nomination online.

    If there are multiple trips listed and the other driver isn't responsible for all of them, you'll need to download, complete and return a   Toll Invoice Nomination Statement form. 

    You can use this form to:

    • nominate another driver,
    • state you have sold or disposed of the vehicle and nominate the new owner,
    • state that the vehicle/number plates were stolen; or
    • reject a nomination.

    Keep in mind a toll invoice can only be transferred twice.

    Alternatively, you can contact our customer care team and they'll assist you.

     

    Read more
  • I’m having difficulty paying my tolls

    I’m having difficulty paying my tolls

    Sometimes life doesn’t go to plan. If you want to pay your tolls but can’t manage your payments right now, the Linkt Assist team can help.

    We recognise that many factors can contribute to financial or social challenges, and our confidential support is adapted to your changing needs. We can help you with more time to pay for your toll road travel, an ongoing payment plan or advising state enforcement groups and other toll road operators of your situation if necessary (with your consent). Our support will be tailored to your individual needs.

    Read more about how Linkt Assist can help or complete this form to get in touch directly with the team.

    How to get help with Linkt Assist

    If you’re finding it difficult to pay for your tolls because of financial or social challenges, the Linkt Assist team may be able to help. Get in touch as soon as you can to access confidential support which is tailored to your needs.

    Read more
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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