Back to list

Need help logging into your Linkt (previously CityLink) account?

You can access your Linkt account (previously CityLink) using your existing username and password. If you haven’t logged in for a while, you might not have a username, but follow these simple steps to set one up.

You now need a username and password to log in and access your account online. You can create a username and password online.

How do I create my username and password?

To create a username, you'll need:

  • Your email address and
  • Your PIN – this is the 6 to 8-digit number you chose when you set up your account
    OR
  • Your Linkt account number – if you had a CityLink account, this is the same number and 
  • Your PIN – this is the 6 to 8-digit number you chose when you set up your account

When you have these things handy, visit the Create username page and we'll guide you through a few easy steps. If you’ve forgotten your PIN you'll need to reset it now to complete the process. At the end of the process, you'll be logged in to your account. We'll also send you an email confirming your new username.

Choosing a username

You'll need to create a unique username and password before you can log into your account.

Create a username

Why the update?

With a username and password, you can access your account online easily. You’ll be able to find a forgotten username and reset your password much more simply, so you won’t need to call us if you get locked out of your account.

This update also allows us to improve your online experience with new account management features and digital products.

How to create a username

How to find your Linkt username