At Linkt, we’re driven to provide you with a great experience whether you’re travelling on our road, managing your account online, or connecting with us over the phone. That’s why we work hard to ensure that we keep you moving and help you keep your account in order.

Our ongoing focus and commitment to customer service is supported throughout our business and particularly our contact centre and on-road teams:

 

"Great customer service. Very prompt and efficient. Good explanation of the account management details of adding a car registration to existing account."

 

"The operator was vey helpful and a explained the process to me in easy to understand way"

 

"Short wait time for assistance, operator was able to give me the information I requested"

 

 

457,000 trips on Brisbane toll roads every day#

 

* Statistics based on Quarter 1 January to 31 March 2023
# Average daily traffic recorded for quarter - 1 January to 31 March 2023
Customer satisfaction is on a scale of 0–5. Above a 4 is considered excellent.

Share your thoughts

Whether you have feedback about your recent enquiry, an invoice or your on-road experience, we’re here to help. Let us know what you think we’re doing well and what we’re not doing so well.