At Linkt, we’re driven to provide you with a great experience whether you’re travelling on our road, managing your account online, or connecting with us over the phone. That’s why we work hard to ensure that we keep you moving and help you keep your account in order.

Our ongoing focus and commitment to customer service is supported throughout our business and particularly our contact centre and on-road teams:

 

"A helpful courteous and clearly spoken operator who had no trouble sorting out my issue. This was a contrast with earlier problems with other organisations for me changing my bank details. Thank you.”

 

"Very polite and helpful operator. Assisted me with my enquiry, and checked my current vehicle was correct. Once completed, made sure that i had no further questions before finishing the call!"

 

"The people I spoke with had compassion, listened to and help me thru my challenges."

 

 

403,000 trips on Brisbane toll roads every day#

 

* Statistics based on Quarter 1 Jan to 31 Mar 2021
# Average daily traffic recorded for quarter 1 Jan to 31 Mar 2021
Customer satisfaction is on a scale of 0–5. Above a 4 is considered excellent.

Share your thoughts

Whether you have feedback about your recent enquiry, an invoice or your on-road experience, we’re here to help. Let us know what you think we’re doing well and what we’re not doing so well.