At Linkt, we’re driven to provide you with a great experience whether you’re travelling on our road, managing your account online, or connecting with us over the phone. That’s why we work hard to ensure that we keep you moving and help you keep your account in order.

Our ongoing focus and commitment to customer service is supported throughout our business and particularly our contact centre and on-road teams:


"Didn’t have to wait long to be connected to a customer service representative. Very helpful, prompt and efficient service.”


"Very helpful and went above and beyond my expectations."


"The lady I spoke to was able to sort out the issue and was polite & respectful & helpful. I was very satisfied with the outcome."



403,000 trips on Brisbane toll roads every day#


* Statistics based on Quarter 1 Jul to 30 Sep 2021
# Average daily traffic recorded for quarter 1 Jul to 30 Sep 2021
Customer satisfaction is on a scale of 0–5. Above a 4 is considered excellent.

Share your thoughts

Whether you have feedback about your recent enquiry, an invoice or your on-road experience, we’re here to help. Let us know what you think we’re doing well and what we’re not doing so well.