At Linkt, we’re driven to provide you with a great experience whether you’re travelling on our road, managing your account online, or connecting with us over the phone. That’s why we work hard to ensure that we keep you moving and help you keep your account in order.

Our ongoing focus and commitment to customer service is supported throughout our business and particularly our contact centre and on-road teams:

 

"She was very helpful & fixed my problem straight away."

 

"Representative was very helpful and nothing was a hassle."

 

"The operator was kind and genuine in hearing about my query. She then found ways to solve the problem and make the outcome suitable for all involved. Ultimately, she made my day!"

 

 

401,000 trips on Brisbane toll roads every day#

 

* Statistics based on Quarter 2 - 1 January to 31 March 2022
# Average daily traffic recorded for quarter Quarter 2 - 1 January to 31 March 2022
Customer satisfaction is on a scale of 0–5. Above a 4 is considered excellent.

Share your thoughts

Whether you have feedback about your recent enquiry, an invoice or your on-road experience, we’re here to help. Let us know what you think we’re doing well and what we’re not doing so well.