Pay a toll invoice

Make a quick credit card payment for your CityLink travel. You'll just need the toll invoice number from the top of your invoice.

Find a toll invoice

Find a toll invoice for your CityLink travel by using your licence plate number. You can pay it, or transfer it to your account with Linkt or another operator.

Travelled recently?

If you haven’t received a toll invoice yet, follow the prompts to see your payment options.

  • I travelled on Melbourne toll roads...   Change
    I travelled on Melbourne toll roads...
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  • More than 9 days Start over

    If you travelled on a Melbourne toll road more than 9 days ago and don’t have an account or pass, you should receive a toll invoice in the mail. It can take up to 4 weeks after you travel for a toll invoice to be sent.

    Toll invoices are issued to the registered owner of the vehicle and will include the cost of your tolls plus additional fees.

    Search for a toll invoice

    For CityLink travel only

  • In the last 6 – 9 days Start over

    If you travelled in the last 6–9 days you can save on additional fees by opening an account and backdating* its start date to cover your travel. Alternatively, you can wait for a toll invoice to arrive in the mail; it may take up to 4 weeks to be issued from your travel date.

    If you already have an account, you can pay for travel made in the last 9 days by adding the licence plate number of the vehicle to your account. Just backdate its start date.

    Open an account

    *With a Prepaid, Postpaid or a Commercial Account, you can cover trips made up to 9 days ago on all toll roads in Melbourne, Sydney and Queensland, except for Eastlink (VIC) and the Sydney Harbour Bridge and Tunnel (NSW).
    With a Visitor's Pass, you can cover CityLink trips made up to 5 days ago, and EastLink trips made up to 3 days ago.
    With a Weekend Pass or 24 Hour Citylink/Tulla Pass, you can cover CityLink trips made up to 5 days ago.

  • In the last 5 days Start over

    If you travelled in the last 5 days you can save on additional fees by opening an account or buying a pass and backdating* the start date to cover your travel. Buy a pass if you’re an occasional traveller, or open an account if you’re a regular traveller.

    Buy a pass Open an account

    *With a Prepaid, Postpaid or a Commercial Account, you can cover trips made up to 9 days ago on all toll roads in Melbourne, Sydney and Queensland, except for Eastlink (VIC) and the Sydney Harbour Bridge and Tunnel (NSW).
    With a Visitor's Pass, you can cover CityLink trips made up to 5 days ago, and EastLink trips made up to 3 days ago.
    With a Weekend Pass or 24 Hour Citylink/Tulla Pass, you can cover CityLink trips made up to 5 days ago.

Looking for ways to pay? Try the Linkt app
Do things like buy a pass, view your trips, top up your account and add vehicles all from the palm of your hand.

Transfer to another driver

Weren't the driver? You can nominate someone else to pay the toll invoice for CityLink travel.

Received a toll invoice from a different operator?

If you have a toll invoice from the operator of another road, you’ll need to follow their payment process. You can visit their websites from the links below:

Related help articles

  • Ways to pay for your toll road travel

    Ways to pay for your toll road travel

    You have different options to pay your toll road trips in Melbourne. How you pay depends on the type of payment arrangement you have and how you set it up.

    Accounts

    When you open an account with Linkt, you can manage and pay your tolls online or on the Linkt app (currently unavailable for our Commercial Account).

    All of our accounts let you travel on any toll road Australia-wide.

    Account type Ways to pay
    Prepaid
    Account

      Manual and auto top up available

    • Credit or debit cards payments available (a payment card surcharge applies)
    • Direct debit available when you link your bank account (auto top up only)
    • Cash payments available in person at participating retail outlets (manual top up only)
    • BPAY payments available (manual top up only)
    Postpaid Account

      Auto payments only

    • Credit or debit cards payments available (a payment card surcharge applies)
    • Direct debit available when you link your bank account
    Commercial Account

      Manual and auto payments available

    • Credit or debit cards payments available (a payment card surcharge applies)
    • Direct debit available when you link your bank account (auto pay only)
    • BPAY payments available (manual payments only)

    Passes

    You can buy a pass to cover toll road travel for specific periods or roads. Visit the pass pages for more info about how they work.

    Pass type Ways to pay
    Visitor's Pass
    24 Hour CityLink Pass
    Weekend Pass

    Pay without logging in

    You can make a quick payment to your account or Visitor’s Pass without logging in. All you need is your account or pass number and your payment card details.

    Toll invoices

    Without an active account or a valid pass, you’ll receive a toll invoice to cover the cost of any toll road trips you make.

    If you receive a toll invoice, you can pay it:

  • About tolls and fees

    About tolls and fees

    Tolls are the price charged for travelling on a toll road. The cost is calculated electronically, based on when and where you travel, and your vehicle class

    Fees are separate charges that may apply in certain circumstances and depend on the type of account or pass you have. The price of most passes (excluding the Visitor’s Pass) is inclusive of all tolls and fees. 

    You can estimate your travel costs with our toll calculator

    Pay for what you use or a trip cap

    When you drive on toll roads, you'll either pay for the distance and roads you use or the trip cap, whichever is cheaper. A trip cap is the maximum toll price for a single, continuous trip on CityLink. Peak and off-peak trip caps apply to heavy commercial vehicles. 

    Account and pass fees

    Toll invoice admin fees

    If you travel without a pass or account, we’ll send the vehicle’s owner a toll invoice. A toll invoice includes the unpaid toll and an administration fee. If the toll invoice remains unpaid, we’ll send a final toll invoice with an additional administration fee. 

    The easiest way to avoid toll invoices is to open an account

    Toll invoice fees (valid 1 July 2022 to 30 June 2023)      
    Toll invoice admin fee $14.22
    Final toll invoice admin fee $27.75

    GST in toll prices and trip charges

    Goods and services tax (GST) is a government tax that’s added to goods and services in Australia. GST is calculated on each individual toll road trip. 

    We include GST fees in our toll charges, as they appear on:

    • Our websites and apps
    • Our statements and invoices
    • Trip history data exported from our website
  • How to transfer a toll invoice to an account

    How to transfer a toll invoice to an account

    You can transfer a toll invoice to your Linkt account. Once it's in your account, you can pay using your account balance or preferred payment method. 

    If your account is suspended, you’ll need to reactivate your account before you can complete the transfer.

    You can also transfer your toll invoice to another toll operator. This includes when your Linkt account is in a different state to where the toll invoice was issued.

    Transfer options for each account

    Prepaid Accounts
    Before you can transfer a toll invoice to a Prepaid Account, your account balance needs to have enough funds for you to pay for it. We’ll display a recommended top up amount to help ensure your balance can cover any future toll road trips you make.

    Postpaid Accounts
    When you transfer a toll invoice to your Postpaid Account, the invoice amount gets added to your unpaid balance. This balance then gets taken from your card or bank account at the end of the day, just as it would if you made a trip.

    Commercial Accounts
    When you transfer a toll invoice to your Commercial Account, the outstanding amount will be added to your monthly invoice. 

  • Add, remove or update vehicles

    Add, remove or update vehicles

    You can add, remove or update your vehicle details at any time online or on the Linkt app.

    If your vehicle's tag or licence plate number are linked to your account, you’ll be ready to travel on any toll road in Australia. 

    If you travel without a tag and your vehicle is registered to your account, your trips are charged to your account with a video matching fee. If you travel while you're waiting for a tag, we'll credit the video matching fees to your account for up to 14 days from the date you ordered the tag. 

  • About toll invoices

    About toll invoices

    A toll invoice is a bill for unarranged toll road travel in Australia. It’s sent to the postal address of the vehicle’s registered owner within 4 weeks of your travel date and includes the cost of your trip plus an admin fee.

    Toll invoice admin fees 1 July 2022 to 30 June 2023  
    Toll invoice  $14.22

    Final toll invoice

    $27.75

    You may receive a toll invoice if you travel on a toll road:

    • Without a valid pass or account
    • While your account is suspended
    • In a vehicle that’s not linked to your account

    If you receive a toll invoice, it's important to pay it by the due date to avoid further fees.

    Get extra support to pay for your tolls

    If you're experiencing personal, social or financial trouble and need some help to pay your toll invoice, contact our Linkt Assist team. They might be able to help.

    Other ways to pay for your toll road travel

    When you open a Linkt account or buy a pass and travel on a toll road, your tolls are charged directly to your account or covered by your pass. Paying for your toll road trips in this way means you won't have to wait for your toll invoice to arrive in the mail or pay the admin fees associated with a toll invoice. 

  • If you received a toll invoice but you weren’t driving

    If you received a toll invoice but you weren’t driving

    If you received a toll invoice and you didn’t travel on a toll road, it might be because:

    If your vehicle or licence plates were stolen, you can submit a toll invoice enquiry online. Make sure to attach a copy of the police report, and we'll be in touch if we need more information from you.

    If someone else was driving, you can transfer the invoice to that person. This is called a toll invoice nomination and can only be done twice per invoice.

    Transfer the whole invoice to someone else

    When you nominate another person for your toll invoice, the person you nominate will be sent a new invoice and become responsible for paying it. You'll need the full invoice number as well as the details of the person you want to transfer it to.

    1. Melbourne: nominate another driver in Melbourne
      Sydney: nominate another driver in Sydney
      Queensland: nominate another driver in Queensland

    2. Search for the invoice by toll invoice number and select 'Nominate another driver'
    3. Make sure the invoice details are correct and select 'Continue'
    4. Enter your details, select the reason for the transfer and select 'Individual' or 'Business'
    5. Select 'Continue'
    6. Enter the details of the person you're nominating and select 'Continue'
      (make sure to check the Terms and Conditions box)
    7. Confirm the details you've entered are correct and select 'Nominate now'
    8. Print or email the receipt of your intended transfer
      Please note, the other person will have to accept the transfer before it can be completed.

    Transfer part of the invoice to someone else

    If there are multiple trips on your toll invoice and you were driving for some of them but not all of them, you can nominate the driver of the trips that weren't yours by submitting a toll invoice nomination statement form. Alternatively, contact our customer care team and we can help.

    You’ll still need to pay the balance owing for the trips you made by the due date.

  • Difficulty paying for your tolls

    Difficulty paying for your tolls

    Sometimes life doesn’t go to plan. If you want to pay your tolls but can’t manage your payments right now, the Linkt Assist team can help.

    We recognise that many factors can contribute to financial or social challenges, and our confidential support is adapted to your changing needs. 

    We can help you with: 

    • More time to pay for your toll road travel
    • An ongoing payment plan
    • Advising state enforcement groups and other toll road operators of your situation, if you'd like us to 
    • Tailored support for your individual needs
    • Toll credit support (for active Linkt accounts only)

    Find out how Linkt Assist can help.

    How to get help with Linkt Assist