If you have a toll invoice from the operator of another road, you’ll need to follow their payment process. You can visit their websites from the links below:
You have different options to pay your toll road trips in Melbourne. How you pay depends on the type of payment arrangement you have and how you set it up.
All of our accounts let you travel on any toll road Australia-wide.
|Account type||Ways to pay|
Manual and auto top up available
Auto payments only
You can buy a pass to cover toll road travel for specific periods or roads. Visit the pass pages for more info about how they work.
|Pass type||Ways to pay|
|24 Hour CityLink Pass|
You can make a quick payment to your account or Visitor’s Pass without logging in. All you need is your account or pass number and your payment card details.
Without an active account or a valid pass, you’ll receive a toll invoice to cover the cost of any toll road trips you make.
If you receive a toll invoice, you can pay it:
Tolls are the price charged for travelling on a toll road. The cost is calculated electronically, based on when and where you travel, and your vehicle class.
Fees are separate charges that may apply in certain circumstances and depend on the type of account or pass you have. The price of most passes (excluding the Visitor’s Pass) is inclusive of all tolls and fees.
You can estimate your travel costs with our toll calculator.
When you drive on toll roads, you'll either pay for the distance and roads you use or the trip cap, whichever is cheaper. A trip cap is the maximum toll price for a single, continuous trip on CityLink. Peak and off-peak trip caps apply to heavy commercial vehicles.
If you travel without a pass or account, we’ll send the vehicle’s owner a toll invoice. A toll invoice includes the unpaid toll and an administration fee. If the toll invoice remains unpaid, we’ll send a final toll invoice with an additional administration fee.
The easiest way to avoid toll invoices is to open an account.
|Toll invoice fees (valid 1 July 2022 to 30 June 2023)|
|Toll invoice admin fee||$14.22|
|Final toll invoice admin fee||$27.75|
Goods and services tax (GST) is a government tax that’s added to goods and services in Australia. GST is calculated on each individual toll road trip.
We include GST fees in our toll charges, as they appear on:
You can transfer a toll invoice to your Linkt account. Once it's in your account, you can pay using your account balance or preferred payment method.
If your account is suspended, you’ll need to reactivate your account before you can complete the transfer.
You can also transfer your toll invoice to another toll operator. This includes when your Linkt account is in a different state to where the toll invoice was issued.
Before you can transfer a toll invoice to a Prepaid Account, your account balance needs to have enough funds for you to pay for it. We’ll display a recommended top up amount to help ensure your balance can cover any future toll road trips you make.
When you transfer a toll invoice to your Postpaid Account, the invoice amount gets added to your unpaid balance. This balance then gets taken from your card or bank account at the end of the day, just as it would if you made a trip.
When you transfer a toll invoice to your Commercial Account, the outstanding amount will be added to your monthly invoice.
You can add, remove or update your vehicle details at any time online or on the Linkt app.
If your vehicle's tag or licence plate number are linked to your account, you’ll be ready to travel on any toll road in Australia.
If you travel without a tag and your vehicle is registered to your account, your trips are charged to your account with a video matching fee. If you travel while you're waiting for a tag, we'll credit the video matching fees to your account for up to 14 days from the date you ordered the tag.
A toll invoice is a bill for unarranged toll road travel in Australia. It’s sent to the postal address of the vehicle’s registered owner within 4 weeks of your travel date and includes the cost of your trip plus an admin fee.
|Toll invoice admin fees 1 July 2022 to 30 June 2023|
You may receive a toll invoice if you travel on a toll road:
If you receive a toll invoice, it's important to pay it by the due date to avoid further fees.
Get extra support to pay for your tolls
If you're experiencing personal, social or financial trouble and need some help to pay your toll invoice, contact our Linkt Assist team. They might be able to help.
When you open a Linkt account or buy a pass and travel on a toll road, your tolls are charged directly to your account or covered by your pass. Paying for your toll road trips in this way means you won't have to wait for your toll invoice to arrive in the mail or pay the admin fees associated with a toll invoice.
If you received a toll invoice and you didn’t travel on a toll road, it might be because:
If your vehicle or licence plates were stolen, you can submit a toll invoice enquiry online. Make sure to attach a copy of the police report, and we'll be in touch if we need more information from you.
If someone else was driving, you can transfer the invoice to that person. This is called a toll invoice nomination and can only be done twice per invoice.
When you nominate another person for your toll invoice, the person you nominate will be sent a new invoice and become responsible for paying it. You'll need the full invoice number as well as the details of the person you want to transfer it to.
If there are multiple trips on your toll invoice and you were driving for some of them but not all of them, you can nominate the driver of the trips that weren't yours by submitting a toll invoice nomination statement form. Alternatively, contact our customer care team and we can help.
You’ll still need to pay the balance owing for the trips you made by the due date.
Sometimes life doesn’t go to plan. If you want to pay your tolls but can’t manage your payments right now, the Linkt Assist team can help.
We recognise that many factors can contribute to financial or social challenges, and our confidential support is adapted to your changing needs.
We can help you with:
Find out how Linkt Assist can help.