Trouble logging in to your account
If you can't log in to your account, you may need to recover or reset your login details. Learn how to easily reset your password or username.
Reset your password
Forgotten your Linkt password? You can reset your password online or via the Linkt app via SMS or an email reset link. Learn more.
Pay with manual top up
Manually top up your Prepaid Account online or on the Linkt app. Just make sure you've got enough prepaid credit to cover your toll road trips. Learn more.
How to redeem - Shell Coles Express
Redeem Linkt Rewards, such as fuel discounts, by logging in to your account online or on the Linkt app. Learn about claiming your rewards and access errors.
Find your username
If you can't remember your username, you can find your username online or on the Linkt app. We'll send it to you by SMS or email. Learn more.
Find your travel and payment history
View and export your statements and payment history online or on the Linkt app. This can be useful for reporting your expenses at tax time. Learn more.
Reactivate a suspended account
You can reactivate a suspended account by paying the unpaid tolls owing. Learn how to reactivate your account and avoid a suspended account.
Update your payment details
Make sure your account's payment details are always up to date. Learn how to update your payment details and preferences online or on the Linkt app.
Tag health check
Your tag should always beep when you travel through toll points. If your tag doesn't beep, an additional fee applies per trip. Avoid the fees, take the health check.
Forms
View and download Linkt forms for Melbourne toll road travel.