How to report an tag as lost

You can report a lost tag online. A replacement tag can be ordered at a cost of $15.

Follow these steps to report a lost tag:

  1. log into the Tags section of your account
  2. select Report a tag as lost
  3. click Search to display all of your tags, or search for a particular tag
  4. select the check box beside the relevant tag and click Report tag as lost

You'll then be taken through the steps to order a replacement tag. The cost of the new tag will appear on your next invoice.