Search and pay online

You can use your licence plate number to search and pay outstanding toll notices for:
Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel & Military Road E-Ramp, M5 East, M5 South-West, NorthConnex, WestConnex M4, WestConnex M8 and Westlink M7.

Include the toll notice number to find and pay a specific toll notice. You’ll find these listed on the back of the overdue letter.

  • What happens if I don't pay my toll notice?

    What happens if I don't pay my toll notice?

    It is unlawful in NSW to fail to pay road tolls when due.

    If you don't pay your toll notice by the due date, a final toll notice will be issued to the vehicle’s owner, this will include an additional toll notice administration fee.

    If the final toll notice remains unpaid by the due date, you may receive an overdue toll notice reminder via email or sms. If you do not pay your overdue toll notice/s you may be issued with an infringement notice from Revenue NSW (this will include an infringement notice charge of $190) or be referred to a Debt Collection Agency (DCA).  Failure to pay may result in prosecution.

    Avoid fees and fines by paying your toll notice by the due date. You can pay a toll notice online, by using the Linkt app or in person. View your payment options or refer to your printed toll notice for more information. If you are having difficulty paying your tolls, we may be able to help.

    Why did I receive a toll invoice or notice?

    A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

    How to get help with Linkt Assist

    If you’re finding it difficult to pay for your tolls because of financial or social challenges, the Linkt Assist team may be able to help. Get in touch as soon as you can to access confidential support which is tailored to your needs.

  • Why can’t I pay old toll notices online?

    Why can’t I pay old toll notices online?

    You can use your licence plate number to search and pay most outstanding toll notices online. The following restrictions apply to both online credit or debit card payments and the transfer of toll notices to a Linkt account.

    Transferring to a Linkt account 
    You will not be able to transfer unpaid toll notices to your Linkt account if your unpaid toll notices are more than 2 years old.

    Paying unpaid or overdue toll notices 
    You will not be able to pay your toll notices online if:

    • your unpaid toll notices have already been referred to a debt collection agency, or
    • you have more than 3 unpaid toll notices owing against your licence plate number from the same Sydney toll road.

    In those circumstances, you should contact our customer service team to discuss your payment options.

     

  • I've received a Linkt debt collection letter, what should I do?

    I've received a Linkt debt collection letter, what should I do?

    Tollaust (trading as Linkt) provides operational services for a number of toll roads in Sydney including the Eastern Distributor, Lane Cove Tunnel & Military Road E-ramp , Hills M2, Cross City Tunnel, NorthConnex, WestConnex, M5 South-West Motorway and Westlink M7. Tollaust operates in NSW under the trade name Linkt.

    When you travel on one of our toll roads without a valid toll account or pass, a toll notice requesting payment for your trip plus additional admin fees will be sent to the registered owner of the vehicle.

    Overdue toll notices may be referred to a debt collection agency, if for example:

    • both the first toll notice and the final toll notice have gone unpaid, and
    • you have more than 3 unpaid toll notices owing against your licence plate number from the same Sydney toll road.

    A demand letter may then be issued from the debt collection agency on behalf of Tollaust further requesting you to pay your overdue toll notices.

    If you receive a letter from Tollaust and one of our authorised collection agencies, please pay the total amount owing or call the agency listed in the letter immediately to discuss your options.

    If you are having difficulty paying, our debt collection partners can work with you to negotiate settlement terms or tailor a repayment plan that works for you. Their staff include trained financial counsellors who can help negotiate a reasonable and manageable amount for you to pay.

  • Why have I received a letter from a debt collection agency?

    Why have I received a letter from a debt collection agency?

    When you travel on a toll road without a valid pass or account, a toll notice requesting payment for your trip plus additional admin fees will be sent to the registered owner of the vehicle.

    If this first notice goes unpaid, a follow-up final toll notice is then issued.

    When we send a final toll notice, you have 14 days to pay the full amount. You may receive an sms or email reminder to pay your overdue notices if you have 3 or more unpaid toll notice from the same Sydney toll road.

    Unless you pay, or an alternative arrangement is made within this time, the debt may be referred to one of our debt collection agencies.

    The following debt collection agencies have been authorised to act on our behalf: 

    Collection agency  Phone
    Collections House 1300 241 743
    Credit Solutions (Credit Clear) 02 4036 3205
    Milton Graham 1300 856 817
    National Credit Management Limited 1300 195 848
    Recoveries Corp 1300 135 017

    If you receive a letter from Tollaust Pty Ltd (trading as Linkt) and one of the above collection agencies, please pay the total amount owing or call the agency listed in the letter immediately to discuss your payment options.

    If you are having difficulty paying, our debt collection partners can work with you to negotiate settlement terms or tailor a repayment plan that works for you. Their staff include trained financial counsellors who can help negotiate a reasonable and manageable amount for you to pay.