M5 South-West Cashback Scheme

The M5 South-West Cashback Scheme is a NSW Government initiative. Eligible drivers can claim back tolls for trips on the M5 South-West Motorway, excluding GST and other fees. The Cashback Scheme does not apply to trips on any other toll roads, including the M5 East and WestConnex M4. 

Who is eligible for the M5 South-West Cashback?

You are eligible for the Cashback refund if:

  1. you are a NSW resident
  2. you have registered your Tag or Tagless account for Cashback
  3. you have submitted your claim within 12 months of the close of the Cashback quarter
  4. your vehicle is registered in NSW for private, pensioner or charitable use


These types of vehicle are not eligible for Cashback:

  • government or business registered vehicles
  • vehicles provided as part of a salary package (company vehicle)
  • leased vehicles
  • rented vehicles
  • smash repair courtesy vehicles
  • car dealership loan vehicles
  • interstate registered vehicles
  • any other vehicle registered as a business vehicle (e.g., 'business general' or 'primary producer')

How to claim the M5 South-West Cashback

You need to have a registered Tag or Tagless account to claim the M5 South-West Cashback. If you are signing up for a new account online you will be automatically registered for cashback. If you have an existing account you will need to register.

Transport for NSW (TfNSW) pays M5 South-West Cashback rebates on a quarterly basis. At the end of each Cashback quarter, we share the details of your M5 South-West trips with TfNSW, and issue your Cashback statement.  

For former E-Way customers
With E-way, your Cashback and account statements came bundled together. With Linkt, we issue a separate Cashback statement at the end of each quarter.

Your final E-Way statement, issued on 22 August, does not cover a full Cashback quarter, so it can’t yet be used to claim M5 South-West Cashback. We’ll email you at the end of your Cashback quarter when your trips are ready to claim.

Claim online

  1. We'll email you when your quarterly Cashback statement is ready 
  2. Log in to your Linkt account, click Cashback in the main menu, and select Claim Cashback 
  3. Follow the steps in the TfNSW window to submit your claim online 

Claim by post

  1. Download and complete a Cashback Claim Form
  2. Attach the Cashback transaction statements that list your M5 South-West usage
  3. Post the Cashback Claim Form and statements to:
    Transport for New South Wales, M5 Cashback
    Locked Bag 3
    Dubbo NSW 2830

For former E-Way customers
To claim via post, you’ll need to log into your account and print the Cashback transaction statements that list your M5 South-West usage. For your first claim, you’ll need to include both your Linkt and E-way statements.

You'll need to add the "RMS ref. number" (found in the Summary box of your Linkt Cashback statement) to the "Toll account number" section of the Cashback Claim form.

To easily pay for tolls and claim the M5 South-West Cashback, open an account.