I’ve been notified that my payment details were removed

We updated our payment system on 24 October to improve the speed of transactions and provide extra security.

This update included new security checks for payment cards. If you had VISA or Mastercard details saved on your account that didn’t meet these checks and weren’t successfully re-added before 24 October, they’ve now been removed from your account.

What do I need to do?

You’ll need to add a valid payment method to your Linkt account. Visit our Help Centre article for more information and instructions to help you do this.

Stay safe online

Make sure you’re always logging into the Linkt website or app by navigating to linkt.com.au before you enter any personal details, and never click on links you’re unsure of. All known scams will be posted on linkt.com.au/scams  

If you’re unsure if something you’ve received is a scam, this is a good place to check. 

We may email or SMS you from time to time about your account, asking you to update your personal or payment details using our website or app. But we will never ask you to reply directly to an SMS or email, asking for your payment information.