Prepaid Account basics

All Prepaid and Postpaid customers also get


Is a Prepaid Account right for you? 

Compare some of the main features between our Prepaid Account, Postpaid Account, and Visitor's Pass:

Postpaid Account
Link a credit card, debit card^ or your bank account and we’ll take care of the rest
Australia-wide travel
Covers tag or tagless# travel on all toll roads in Australia
  • Opening fee – $3.50 online or $5.00 over the phone
  • Auto payments at the end of each day you travel on toll roads^
  • Travel covered on all toll roads in Australia
  • Linkt Customer Rewards+
  • Cover trips made up to 9 days ago*
  • Ongoing cover for toll road travel
Visitor's Pass
You’ll be good to go for up to 30 days on any toll road in Melbourne
All Melbourne toll roads
CityLink and EastLink
  • Opening fee – $3.50 online or $5.00 over the phone
  • Auto payments at the end of each day you travel on toll roads^
  • Travel covered on all toll roads in Melbourne#
  • No Linkt Customer Rewards
  • Cover trips made up to 5 days ago~
  • Covers toll road travel for up to 30 days
* With a Prepaid, Postpaid or an approved Commercial Account, you can cover trips made up to 9 days ago on all toll roads in Melbourne, Sydney and Queensland, except for Eastlink (VIC) and the Sydney Harbour Bridge and Tunnel (NSW). If you need to travel while waiting for your Commercial Account to be approved, you'll need to buy a pass. Learn more about covering past trips
^ When you pay using an accepted credit or debit card, you will be charged a payment card surcharge
+ See offer terms for full conditions. Excludes LPG and Adblue. Min fill 2L, max fill 150L per transaction. Once redeemed, you will be eligible for a new barcode by 9am the next calendar day.
# A video matching fee is charged to match your licence plate number to an account each time you travel without a tag. The fee varies depending on the road you travel on.

Related help articles

  • The difference between manual and auto top up

    The difference between manual and auto top up

    With a Prepaid Account, you can top up your balance manually or with auto top up.

    Auto top up
    With auto top up, when your balance drops below your auto top up trigger, your linked payment method (bank account or payment card) tops up your account automatically. You can decide how much gets added ($10 minimum) and how low your balance must be before the auto top up payment is triggered ($5 minimum). Your auto top up amount needs to be enough to cover future toll road travel. Make sure your payment details are correct and up to date, so your trips are covered. 

    Manual top up
    With manual top up, you can add credit to your account whenever you want. Just make sure you have enough credit before you travel to cover the cost of any trips you make. To help, you can set a low balance reminder to notify you when your credit’s getting low.

    Switching to auto or manual top up

    You can select either manual or auto top ups when you log in to your account online or on the Linkt app.

    It’s worth noting:

  • Low balance alerts 

    Low balance alerts 

    If you top up your Prepaid Account balance manually, you’ll need to keep an eye on your balance and top up your account so you’re covered for travel. Otherwise, your account may be suspended and you could be charged additional fees. You can set a low balance alert to remind you when your balance is getting low and it's time to top up. 

  • Manually top up your Prepaid Account

    Manually top up your Prepaid Account

    Before you travel, it’s important to make sure you have enough credit in your account to cover the cost of any toll road trips you make.

    A convenient way to do this is to set up auto top up. With auto top up, when your balance drops below your top up trigger amount, we'll automatically charge your preferred payment method (bank account or payment card). If the payment is successful, the set top up amount is added to your account to cover your trips. 

    But if you prefer to top up your account manually, here’s how to do it: