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Help yourself to faster service with the Linkt app

Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the Linkt app. Available for Apple and Android phones.

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Other ways to get in touch

  • Phone

    Phone

    Linkt customer care

    13 33 31

    7am to 7pm, Monday to Friday

    Outside of Australia

    +61 3 8656 8288

  • Mail

    Mail

    If you need to contact us in writing, send your correspondence to:

    Linkt Melbourne
    Locked Bag 28
    South Melbourne
    VIC 3205

  • Social

    Social

    We’re here to help.

    We watch our social channels Monday to Friday 8.30am to 5pm (AEST) and try to respond to questions within an hour. If your post is after 5pm, we’ll get back to you as soon as we can on the following work day.

    Find us on Twitter | Find us on Facebook

  • Email

    Email

    Whether you're looking for answers or just want to tell us how we can improve, you can get in touch by sending us an email using our email enquiries form.

    Get in touch by email

  • Complaints

    Complaints

    If you have a complaint, please get in touch as soon as possible so we can resolve your concerns quickly.

    Submit a complaint

    Find out more about the complaints and feedback process

  • Taxi and Commercial accounts

    Taxi and Commercial accounts

    Contact our Linkt Taxi and Commercial accounts dedicated call centre
    13 33 31
    7am to 7pm, Monday to Friday

Interpreter service

Interpreter service
13 14 50
24 hours, 7 days a week

National Relay Service

TTY Service
If you're deaf, have a hearing or speech impediment, please use the National Relay Service.

Emergency

Emergency roadside assistance
13 33 31
Available 24 hours, 7 days a week