Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the Linkt app. Available for Apple and Android phones.
7am to 7pm, Monday to Sunday in Queensland
+61 3 8656 8288
We watch our social channels Monday to Friday 8.30am to 5pm (AEST) and try to respond to questions within an hour. If your post is after 5pm, we’ll get back to you as soon as we can the following work day.
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For those times when you need to contact us in writing, send your correspondence to:
Reply Paid 87288
VIRGINIA BC QLD 4014
Whether you're looking for answers or just want to tell us how we can improve, you can get in touch by sending us an email using our email enquiries form.
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If you have a complaint, please get in touch as soon as possible so we can resolve your concerns quickly.
Query or dispute trips and charges
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Find out more about the complaints and feedback process
13 14 50
24 hours, 7 days a week
If you're deaf, have a hearing or speech impediment, please use the National Relay Service.
Emergency roadside assistance
13 33 31
Available 24 hours, 7 days a week