The difference between manual and auto top up

With a Prepaid Account, you can top up your balance manually or with auto top up.

Auto top up
With auto top up, when your balance drops below your auto top up trigger, your linked payment method (bank account or payment card) tops up your account automatically. You can decide how much gets added ($10 minimum) and how low your balance must be before the auto top up payment is triggered ($5 minimum). Your auto top up amount needs to be enough to cover future toll road travel. Make sure your payment details are correct and up to date, so your trips are covered.

Manual top up
With manual top up, you can add credit to your account whenever you want. Just make sure you have enough credit before you travel to cover the cost of any trips you make. To help, you can set a low balance reminder to notify you when your credit’s getting low.

Switching to auto or manual top up

You can select either manual or auto top ups when you log in to your account online or on the Linkt app.

It’s worth noting:

Cash and BPAY payments can only be made with manual top up
Direct debit can be only be used with auto top up

Online
Linkt app

Use auto top up

Log in to your account
Go to the menu and select ‘Payment details’
Select ‘Edit’ in the 'Top up settings' section
Select the ‘Automatic’ tab and set your preferred top up amount ($10 minimum)
Where it says 'When balance falls below', choose your top up trigger ($5 minimum)
Select ‘Confirm’

Use manual top up

Log in to your account
Go to the menu and select ‘Payment details’
Select ‘Edit’ in the 'Top up settings' section
Select the ‘Manual’ tab
Set your low balance alert and then select ‘Update’

Use auto top up

Open the Linkt app and log in
Tap ‘Set Auto Top Up’
Enter your auto top up and trigger amount
Tap ‘Next’ and choose a payment method
Tap ‘Save’

Use manual top up

Open the Linkt app and log in
Select 'Manage auto top-up'
Select 'Change'
Tap 'Manual top up'
Choose your low balance alert level
Choose whether you’d like to receive a push notification when your balance is low
Tap 'Save'